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Ryanality
Honored Contributor
August 23, 2022

Meta accounts are here

Starting today, you’re no longer required to log into your Meta VR devices using a Facebook account. Find out all about Meta accounts and Meta Horizon profiles on our blog post. You can now set up a Meta account using your email address or Facebook account.

 

If you currently access Meta VR products with an Oculus account, you can continue doing so until January 1st, 2023. After that date, you’ll need to set up a Meta account to continue using your VR device.

 

Meta accounts give you more choice when it comes to how you log into VR and whether Facebook and Instagram are part of your experience. When you set up a Meta account, we’ll migrate your existing information (including apps, achievements, and friends) to this account so you can dive back in.

 

To learn more, watch our tutorial video. To get started, visit our website or open the Oculus mobile app.

 

    76 replies

    oddrationale
    New Participant
    August 24, 2022

    With the introduction of Meta Accounts, has there been any change in how Test Users are created?

     

    I created a new Test User yesterday (2022-08-23) and noticed I was not able to log in with Facebook with the new test user, even though the documentation mentions that a Facebook Test User account is automatically created. It appears that only a Meta Account is created now? Can you confirm?

     

    I have the opposite situation with Test Users created before 2022-08-23. They have a Facebook Test User account. But when creating the new Meta Account, I can't associate the Test User email to the Meta Account.

    New Participant
    August 24, 2022

    Ryanality After converting to a meta account, why is it that the only way I can log into any oculus/vr services is still by being forced to "log in with facebook". Wasn't the whole point in this meant to be to seperate the accounts.. What is the difference of having this new meta login if the only way to log in is still via facebook?

     

    This still means if I ever lost access to my facebook account I'm still locked out of any vr experiences and devices

    Participant
    August 24, 2022

    If you are doing it correctly, clicking the correct means of login (the bottom tab, login with email), it should authenticate through meta, not facebook, and you should be able to login with your email address, not via FB account.

     

    Make sure everything (headset, phone app, and desktop app are up-to-date) before proceeding with the upgrade, as stated in the instructions. 

    New Participant
    August 24, 2022

    It doesn't. all it says is

    Login failure

    Your email address or password is incorrect.
     
    So the only way to sign in is still by having to use the facebook option
    Participant
    August 24, 2022

    Hey, Ryanality how to buy Quest 2 without facebook login? Shopping cart still tells me that I have to log in to Facebook.

    Participant
    August 24, 2022

    Bonjour ,

    pour l'acheter sur le site officiel , effectivement un compte Facebook est indispensable β€Œ πŸ€”.

    Alors que si on l'achΓ¨te, en occasion ,  on a  plus besoin de compte Facebook pour l'utiliser β€Œ β€ŒπŸ‘.

    Je ne regrette pas mon achat , en , occasion β€Œ πŸ‘Œ.

    Il serait bien que MΓ©ta apporte une solution Γ  cette trΓ¨s bonne remarque  πŸ‘.

    Participant
    August 24, 2022

    Ok I now got the Oculus app on the P.C. to work along with link. I could not log into it or connect to it. I did a repair install to the app and then it worked. The funny thing is I was logged out of it and it did not ask me to log back in. Also it still says "friends" on the side column but in settings it say options for "followers". I have 1 friend request in the P.C. app but 5 follow requests on the headset itself. Between having 3 different log ins and different friend/following terms with disappearing requests I have no idea what's going on though.

    Participant
    August 24, 2022

    Meta, for this announcement, should have explicitly stated the (minimal) versions, for the headset, the desktop app, and the phone, that one needed to have before transitioning.  Even if you think you have the most recent version of the firmware, many times there is still a newer version that still hasn't been pushed to you.  I asked a fellow user for his firmware version of the headset on page 1, so that helps.  People are going to have panic attacks that all their games are suddenly gone, when in fact it's just a version incapability with the new system.  They are not going to lose their games.  Worst case is they need to factory reset their headset, or do what you did.

    nalex66
    Honored Contributor
    August 24, 2022

    I switched over yesterday after getting the email. Went relatively smoothly, and am now decoupled from Facebook and logged into my Meta account on both Quests, the phone app, and the PC app (I haven’t tried my Go, which hasn’t been used in quite a long time).

     

    The only thing not currently working is the (hardware) store, which doesn’t give the option of signing in with anything other than Facebook.

    DK2, CV1, Go, Quest, Quest 2, Quest 3. Try my game: Cyclops Island Demo
    New Participant
    August 24, 2022
    New Participant
    August 24, 2022

    Hi there, after I successfully migrated my Fackbook to my new Meta account. I also managed to upgrade the Oculus PC APP and Quest2 to version V43. Everything worked fine for the first day, I could open the Oculus PC APP and use the Oculus Link normally.

     

    But after one restart of the Oculus PC APP there was an exception:

    1. The old login page appears when logging in, and when logging in with the Meta account, an error appears:
    "The version of the app you are using is no longer supported. Please download the latest version to continue operation".

    So, where can I download the latest version of the Oculus PC APP if I try to reinstall it? I have already tried to reinstall it by downloading the installer from https://store.facebook.com/quest/setup/. The problem is still there.

    After repeated attempts, the Oculus PC APP opens to a blank inoperable state:.

    HELP! HELP! HELP! πŸ˜­

     

     

    Participant
    August 25, 2022

    I was hoping to be able to transfer my (unfairly) disabled Facebook account to a Meta account, because all my purchased games are connected to that. It seems I cannot, so my $200 worth of purchases remain stuck in limbo. Frankly, I am so pissed off! Plus, since updating the software on my headset, I can no longer charge it beyond 53%. I know others are having exactly the same issue. 

    I am really starting to think that anything linked to Meta is really not worth spending anymore time or money on. 

    Participant
    August 25, 2022

    With the new account concept, this couldn't happen anymore...

    And I didn't regret any single Euro spent to Mata/Oculus πŸ˜‰

    (since 2016 three headsets und a whole bunch of games/apps)

    Try to open a ticket with Oculus support and hopefully they will help you.

    Only thing they have to do, is to unlink your email from FB account.

    Lumpyhasausername
    New Participant
    August 26, 2022

    Ever since this update I can’t use my oculus quest 2 because when I put in the code for a second it says I’m verified then says I have to generate a new code.

    New Participant
    August 26, 2022

    What the heck Oculus??????? 
    Can you really not learn how to do migrations like this where they are as transparent and easy for your users as possible?

     

    I picked up my Rift S tonight for a pre-arranged gaming session with friends only to get the all too well known.. "you must take off your headset as we're forcing an update on you".  What in 2022 makes you think this is cool? Wnat?
    Normally that's not so bad as it's headset off for a few minutes and then we're back in business and hoping that they've not broken anything and games all still work as before.  Not this time though...

    "Want to game on your Rift S tonight...nope.. because we need to force update all your other headsets too and you have a two devices (Quest 1 and Quest2) that will need to be factory reset (why OculMetaFacebook? Why?) if you don't do as we say and get them updated the blurb threatens that you may have to factory reset them. No.. no.. why would you threaten your loyal users with that? why?."

    Of course it wasn't possible to update the Quests straight away as I'm mostly a Rift S user and not used the other devices in a while... Oh I'll plug them in and start the updates.  Nope.. "you need 50% charge to do an update". Arrrrrrrgh.  Do your engineers go out of their way to annoy users as much as possible?

    So I get the Quests updated.. Nope, the Oculus App still reports only one of them needs updating despite the fact that it is.  Oh well I guess I'll have to brick the Quest 1. then? 

    Nope.. Can't setup a new Meta account as I they want to send a code to my email account and for some reason the code isn't coming though.. *sends test email to that account... comes through fine.*  Of course the option for "I didn't get a code" does absolutely nothing at all so simply stuck in a loop now.  There appears to be no possible way to login to change the email account.. or does this need to be done on facebook?  I don't know, but anyway facebook said "you can't use that email account when I tried.  Of course it didn't give a decent reason why just a usual *computer says no* type response.  Thanks.  Useful.

    What Engineer signed this all off at Meta?  Who the heck thought it was a good idea to not even let people in to their existing accounts as a fallback.. I couldn't even log in to this forum or to get support (yes I had to sign up for a new account just to post, so it's not linked for use with my purchased games etc).  I don't want my VR account linked to Facebook but at the moment thats looking like the only option?  Will it ever be possible to revert to email account later?  Maybe it would have been a decent idea to put a FAQ together on these things before forcing such disruptive updates on your loyal users.
    I'm really getting fed up with Meta controlling VR.. honestly.  And I'm normally one of the ones that can take a lot before having to complain.

    Meta... please please please stop being anti your own users.  Please.. just stop.  Just get out of the way and spend more time, effort and money on making our lives easier not harder.

    Participant
    August 27, 2022

    You had the choice to migrate your account (Oculus or FB) to Meta... 

    Why do you do such things if the only purpose to logon is showing something to your friends?

    Sorry, but such posts never got things "better"... they will be ignored.

     

    For me the migration was straight forward and Meta asks before migrate the account.

    Also it warns, if one of the devices is not compliant.

     

    You ignored all this and now you blame Meta for it?