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Can’t purchase games on headset or app (PLEASE HELP)

So it’s been like this for like over a month and I don’t know what to do anymore. I’ve tried to put purchasing content more than once and it keeps telling me that I can’t do security reasons or something un unusual on my account and I don’t know what

723

51 minutes ago

messaoudyahia23New Participant

asked in Questions & Discussions

My Account is Locked

my account is locked because of sespecious activity. when i access my accoun, the 2 factor authentication is considered using my phone number, till now all is good. the problem is: when i want to unlock my account, they request verification with an o

asked in Pairing & Connection

DevinlilDongNew Participant

Meta Quest 3s tracking completely lost

My headset randomly glitches out mid game and says finding position in room and usually it will outlast maybe 3 of these but this is the second time now that the whole headset has been basically soft locked and im stuck in the profile selection scree

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VRMistkinyaNew Participant

CAN'T JOIN RELEASE CHANNEL DUE TO ERRONEOUS AGE LIMIT

I got link to release channel of a game and i cant join it .Here is text of the problem "Unable to joinYou are unable to join this release channel for the following reason:You are not at least 18 years of age."This game is 13+ ANNNDD i am much older

3155

j1nxoopsNew Participant

Cant buy anything

“We noticed something unusual and, for your security, this request couldn't be completed. Please file an appeal to get your case reviewed” had this for so long and it’s been bugging me

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wswsasNew Participant

Meta Horizon+ Refund Request – Headset Sold, Unable to Contact Support Without Serial Number

I would like to request assistance with a Meta Horizon+ subscription refund.I purchased my Meta Quest headset from a third-party retailer and later sold it. I have not used the headset or the Horizon+ service for approximately two months.Today, Octob

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brawl.836543New Participant

Meta Attestation Failure - Failed to Authenticate with Mothership

Hi I’m new to this community forums but I wanted to know how can I fix my meta attestation error. Other games that don’t use it work perfectly fine, but games that have Meta Attestation fail to load in. I heard that having two headsets is the problem

asked in Questions and Discussions

RaheelSwatiNew Participant

Released Quest app missing from exact-name search; other apps in same team are found

I’m troubleshooting a post-release discovery problem with our app Avenpulse: VR Fitness & Flow (app ID 1066650589527697). It released on October17 and the public product page displays a purchase button:https://www.meta.com/experiences/avenpulse-v

XypheronInspiring

System Tray no longer working with Link

I'm on version PTC 208.0.0.47.535 (208.0.0.47.535).I was on prior non PTC version.The Link System Tray icon is gone. App doesn't quit to tray anymore.How do I get it back?

33813

3 hours ago

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thtngaquamaeNew Participant

Can’t purchase games on headset or app (PLEASE HELP)

723

51 minutes ago

messaoudyahia23New Participant

asked in Questions & Discussions

My Account is Locked

asked in Pairing & Connection

DevinlilDongNew Participant

Meta Quest 3s tracking completely lost

233

VRMistkinyaNew Participant

CAN'T JOIN RELEASE CHANNEL DUE TO ERRONEOUS AGE LIMIT

3155

j1nxoopsNew Participant

Cant buy anything

“We noticed something unusual and, for your security, this request couldn't be completed. Please file an appeal to get your case reviewed” had this for so long and it’s been bugging me

262

brawl.836543New Participant

Meta Attestation Failure - Failed to Authenticate with Mothership

asked in Questions and Discussions

RaheelSwatiNew Participant

Released Quest app missing from exact-name search; other apps in same team are found

XypheronInspiring

System Tray no longer working with Link

I'm on version PTC 208.0.0.47.535 (208.0.0.47.535).I was on prior non PTC version.The Link System Tray icon is gone. App doesn't quit to tray anymore.How do I get it back?

33813

3 hours ago

jamestathamNew Participant

asked in Questions and Discussions

Meta account reactivated, but Muse remains disconnected, tickets submitted with no email or case number

My Meta account was suspended on October 13. I completed the recovery process and received an email from Meta that same day confirming my account had been reactivated.I can now log into my Meta account successfully. However, Muse still displays:“We d

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4 hours ago

BXGrikNew Participant