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Ryanality
Ryanality
Honored Contributor
March 22, 2022

PTC for Quest v.39 Megathread

The Public Test Channel (PTC) for Quest and Quest 2 v.39 is starting to roll out today. Let's use this thread for collecting feedback on it. Share your impressions and let us know if you see any issues. Please make sure to also send in bug reports along with posting here if you notice anything wrong.

 

When sharing feedback, try to include as much detail as possible to help the team investigate.

    This topic has been closed for replies.

    198 replies

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    Decree17
    Participant
    April 26, 2022

    It's an issue they're aware of and I've been told an update is coming soon to address it. Perhaps v40 PTC? (missing refresh rates)

    Pitoupi
    Pitoupi
    Participant
    April 26, 2022

    It will take a long time. Maybe June

    jfeelders
    jfeelders
    Participant
    April 26, 2022

    How is the HMD connected? Airlink? Cable? Mine is connected with an USB3.1 gen1 cable.

    Pitoupi
    Pitoupi
    Participant
    April 26, 2022

    Mine from Virtual Desktop

    Decree17
    Participant
    April 26, 2022

    A lot of us cannot use native apps at a different refresh rate other than 72 hz. Changing the refresh rate does nothing. It's a known issue and continuing to attempt to diagnose the problem is pointless. This requires a fix from the tech team.

    BoriseJUMP
    New Participant
    April 27, 2022

    Does v39 have ended PTC? Has it turned into a full official release?

    The phrase at the beginning of the other article "Quest build v39 release notes" is still "These features and enhancements will be rolling out soon."?

    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    April 27, 2022

    Hey BoriseHo! The v39 update is out for everyone not enrolled in the PTC as well! 

    If you are having troubles getting the update on your device, please send us a private message and we can provide you with troubleshooting steps to get the v39 update on your headset! Please click here https://metaque.st/CommunitySupport or on our name to get to our profile page, then click "Send a Message" to privately contact us. Please remember, you must be signed into the community first to send us a private message.

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    Pitoupi
    Pitoupi
    Participant
    April 27, 2022

    You are not helping us by saying that everything will be fixed soon. Make us at least one commercial gesture. This isn't the first time we've had problems with an update

      CONSPIR4CY
      Participant
      April 27, 2022

      We desperately need a hotfix for the missing refresh rate because even CV1 was 90hz and we're stuck on 72hz which makes u sick so please if v40 will take a month or more give us a hotfix sooner. This is happening with brand new oculus quest 2 from amazon.

       

      https://twitter.com/ID_AA_Carmack/status/1518979617238839296?s=20&t=0NGsEFyUvKuPJNt2TL4Ubw

      TrueImmersion
      New Participant
      April 28, 2022

      DEVELOPER QUESTION (Quest and Quest 2):

      Has anyone encountered any issues when launching 'unknown source' applications created in Unity? Almost all of the Unity applications I have been working on (as standalone apps for the Quest and Quest 2), are no longer executing. Once launched, they hang in the menu, and never execute. I'm looking to showcase standalone VR apps this weekend, and now most of them are not working at the moment, which is a considerable inconvenience. 

       

      I'm looking to port them to a later version of Unity, and update the XR Management Oculus Modules (plus integration package), and will post an update if this fixes the issue. 

      LivingBrainTill
      New Participant
      April 29, 2022

      I have noticed that our older builds with sizes bigger 2gb are not working. Older builds with size smaller 2gb do though. 
      New builds with latest Unity LTS and XR Plugins are working regardless of size.

      jfeelders
      jfeelders
      Participant
      April 29, 2022

      For testing and informational purposes: how do I recognize the < or > 2GB versions?

      LivingBrainTill
      New Participant
      April 29, 2022

      With 2GB i meant file size. So literally just the size of the apk

      john79
      Participant
      May 1, 2022

      So i have an issue with v39 where all my app bar has gone zoomed in by 2x larger than before update. it is massive fills the screen for me yet my sons one has same update and has no issues like mine that we have found up till now

      Decree17
      Participant
      May 3, 2022

      Good news for those of us that were missing refresh rates. v40 PTC fixed the issue for me and can now see other refresh rates including 120 hz in experimental.

      Anonymous
      May 4, 2022

      For me, the V40 fixed the black screen at boot and the missing refresh rates!

       

      ...but i´m not in the PTC (full since the disaster), i flash it with sideload, made factory reset and all working.

        Yshtola
        New Participant
        May 4, 2022

        Same thing on my end, had to reset and lost PTC access and now I am unable to rejoin 😕 
        Hopefully they let us back in sometime in the future 🙂

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