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Ryanality
Honored Contributor
May 2, 2022

PTC v40 Release Megathread

The Public Test Channel (PTC) for Quest and Quest 2 v40 is starting to roll out today. Let's use this thread for collecting feedback on it. Share your impressions and let us know if you see any issues. Please make sure to also send in bug reports along with posting here if you notice anything wrong.

 

When sharing feedback, try to include as much detail as possible to help the team investigate.

This topic has been closed for replies.

88 replies

Zhoutingshuo
New Participant
May 12, 2022

When I start my quest2, I can see the blue meta sign, and the screen will display three points. After loading, the screen will be directly black or card perspective

New Participant
May 15, 2022

me too... any solutions?

reeespieces
Participant
May 12, 2022

Quest 1 either boots into a black screen, or gives me a continuous tracking lost error since v39 PTC and now aswell in the v40 PTC. If I can get it to show anything else, everything just follows the headset when looking around or I'm spinning eternally. The controllers also will no longer connect.

reeespieces
Participant
May 12, 2022

Quickly also mentioning that the controllers only disconnect when my face is inside the headset, otherwise they turn back on. (but obviously that's not a good thing because I can't even use them since I'm not wearing the headset anymore)

reeespieces
Participant
May 14, 2022

As of V39 and the V40 PTC, my Oculus Quest (2019) has been completely unusable!

 

My device has the issues that most other people have experienced like the black screen issue and the turn on before putting on thing - but tracking refuses to turn on at all. The controllers only turn on if nothing is near the proximity sensor, otherwise they refuse to connect. The 3DOF mode that automatically turns on when the headset loses tracking also doesn't work correctly, as everything follows the headset's rotation.

 

I have factory reset my headset three times and let it sit for a few days without touching to try and resolve the issue to no avail (other people were suggested these things by the support team before). I also took out the controller batteries for a few hours but that also didn't help.

New Participant
May 15, 2022

When I start my quest2, the screen is perspective model. Then I Restore factory mode. But after upgrade which is enforcement action, I can see the blue meta sign, and the screen will display three points. After loading, the screen will be directly black. 

reeespieces
Participant
May 15, 2022

You can turn it on from sleep without your head in it and it'll show something else - but it depends on what the headset feels like:

1. No Tracking Screen

2. Bad Lighting Screen

3. Home Environment

(and if you hold the power button down) 4. Power Off/Restart Screen

 

The issue is, it's in that perspective mode and the controllers won't connect unless you aren't wearing the headset, thus nothing really can be done except wait for an update 😞 as factory resetting won't help. I'm really tired of these updates being so broken, especially v39 and v40 PTC.

Inspiring
May 15, 2022

Both v39 and v40 ptc have caused application framedrops when there is controller tracking on cv1.
ruled out PC issues as link with quest 2 is fine on same ports.

i'll save the full breakdown of my troubleshooting, pc is 12700k, windows 10, rtx 3080ti, spent 2 days doing everything to no improvement, even using a spare headset with new cables, logs have been sent to support and i've kept them updated.

here's some screenshots of the cv1 and quest 2 using lost frame capture tool, with cv1 down to 2 sensors (makes no difference) and no supersampling and the quest 2 maxed out with 1.7 link resolution, 3664 encode and 500mb bitrate, proving its not gpu drivers or performance issues as headroom is very high and there isn't a single dropped frame in gameplay of same song when using link.
https://imgur.com/gallery/nysdopN

and solving the puzzle by not moving the cv1 controllers here: a single instance across the same test where i initially put the controllers down, https://imgur.com/gallery/1RN0dc4

this really needs fixing, I've not used my headsets for a while and now have app ASW under link debug options so not sure if its been present since that v38, please don't forget about us rift users!! same pc, same ports, same everything was fine, now its not.

May 16, 2022

No issues yet

Inspiring
May 16, 2022

Ryanality 

there is a serious frame drop issue present on v39 and v40ptc but only when controllers are being tracked with cv1 setups, Link with quest 2 is fine, I no longer have rift s or quest 1 to test those.

I've found the fix for you after 3 days of troubleshooting, for whatever reason setting the OVRServer_x64.exe process priority to HIGH and also the game you are playing to HIGH completely fixes the issue, doing either one alone does not it has to be both.
I'm not sure why LINK is not presenting the issue, you can simply plug that in and play with no changes but I would of thought this process priority situation should of been forced in software anyway and not sure why these recent updates are showing this problem.

AngeloCarlo
Up and Coming
May 17, 2022

So it looks like we finally got Full Room Guardians with this V40 update! You have to open your Guardian Settings and scroll all the way down. The feature says its experimental but it not located in the Experimental Features tile.

 

This feature lets you map out your walls, doors, windows and furniture. You also get a little graphic at the end of your setup that lets you know that you can play that little AR game that Mark Zuckerburg just showcased on the Cambria. Apparently its available to download in AppLab.  Pretty cool stuff!

 

It does have some glitches that I noticed though, so here there are: 

  1. It has a hard time mapping out rooms that have more than 4 sides, so if you have a closet that sticks out from the wall, your gonna find it hard to map it out.  
  2. It only works accurately if you don't teleport or change your POV off of that center spot of your environment. If you mess with this in anyway, your furniture guardians will not be located where your real furniture is.
  3. If you put your device on sleep mode, the room guardian completely disappears and you have to restart to get it back. 
New Participant
May 18, 2022

I can't find this demo app . Can you give me a link ?

Anyway the room Guardian works for me after sleep Mode.

Participant
May 17, 2022

ovr metrics seem to have disappeared in v40

Inspiring
May 21, 2022

Same. Metrics tool don't work on v40.

New Participant
May 17, 2022

Hi, I'm using oculus quest 1

Now my quest is taking more than 4 minutes to boot and games tooks sooooo much time to load or some games never loads. pushing oculus menu button takes so much time to appear and seems the loading time "in general" is very very slow.  

I have factory reset my device about 4 times and keeps with this slow. (seems is related to loading files into memory)