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ShowbizDonkey
ShowbizDonkey
Inspiring
March 25, 2021

Quest 2 / Quest Build 27.0 Release Notes

These features and enhancements will become available starting the week of March 15th, 2021.

 

Bug Fixes

  • Fixed an issue blocking the overlay keyboard from displaying in third-party apps where multiple fields are present in a form.

Known Issues

  • Some users may see an error message, “System Alert Error” related to the cooling fan. This error message is false and the headset is working as it should. Users should click out of the error message and continue to use their headset as normal.
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      Strongit
      Honored Contributor
      April 6, 2021

      I just got V27 on my quest 1 and the tracking seems to be much better at the moment.  I don't have stuttering in my right display and the passthrough is a lot smoother.  I am quite disappointed that the couch option isn't there; I was looking forward to that.  I haven't tried link yet but I'll update once I do.

       

      EDIT:  I plugged in and tried link; everything works fine.  I played a few rounds of gun game in pavlov, no stuttering and everything looks great and runs smooth.  I am having issues with the USB test though, it says my cable is around 375 mbps instead of the 1.5 gbps it used to.  Seeing that link is working without a problem I think it's just an issue with the test reporting and not the actual link cable or software.

      Quest 1, i5-8600K at 4.7 GHz, eVGA 1080 ti FTW3, Gigabyte Z370 AORUS Ultra Gaming, 16 GB 3200 MHz
        AlexiTQ
        Up and Coming
        April 7, 2021

        This is even worse than V26, which introduced display glitches (bottom third of the screen gets bright and pixelated) with Link. Now I have display glitches, random disconnects and the bandwidth through Link is reduced to 600-something Mbps. To add insult to injury the headset automatically goes into passthrough mode if turned on whilst wearing it.

        But hey, they did introduce the couch. Because priorities.

        I'm going to give support one last chance before returning the Quest 2 and getting my money back. The price difference to the Reverb G2 is looking very reasonable right now.

          Dadbart
          Participant
          April 7, 2021

          G2 tends to have a lot of issues too. Although most of them turn out to be PC related as opposed to the HMD itself. The HMD does have some cable issues, but not for the majority. USB tends to be the biggest sticking point for the G2. Just be aware, you may find you have as much trouble as with the Q2 as far as getting it to work reliably. Mine is good now, but I went through weeks of trouble shooting to get there.

            AlexiTQ
            Up and Coming
            April 7, 2021

            From what I've seen issues with the G2 are related to AMD's USB-implementation. Are you aware of any other issues?

            rocasspb
            Participant
            April 10, 2021

            Please mention the 72hz issue for Link in the original post. It's hard to deny that we have it.

              panthercz
              Participant
              April 10, 2021

              Hi, today was my Q1 updated from v25 to v27. I seems, that works normally.

                robgordon76
                Participant
                April 11, 2021

                V27 has broken link. Now stick at 72hz. This was the same with the beta so I dropped out of beta. Now you have pushed this major bug into final release!? what????

                  chert1024VR
                  Inspiring
                  April 12, 2021

                  If anybody is currently in contact with Oculus Support, just tell them to allow us to downgrade the headset firmware from V27 to V26. Most or maybe even all of these problems will be resolved.

                    robgordon76
                    Participant
                    April 12, 2021

                    I've asked. We can hope.

                      Anonymous
                      April 13, 2021

                      I've updated the Desktop-App from 26.1.0.41.502 to 27.1.0.47.507 this morning.

                      Everything work's as it should... noch Problems with USB/Link/refresh Rates (tested 80/90Hz).

                      USB connection test shows USB3/1.8GBit as with v26... before it was 2.7GBit with original link cable.

                      Ah... the firmware of the Quest2 updates after about 6 days to v27... didn't last 12 days as expected 😉


                      @people wih problems: did you really update the oculus drivers within the update of the app?

                      AlexiTQ
                      Up and Coming
                      April 13, 2021

                      Anonymous Have you verified the refresh rate with OculusDebugTool?

                      And yes, I've updated the driver and iirc the software forces the driver update to work. Downgrading to a previous version fixes the 72Hz, so it's clearly an issue with the Oculus software. An issue Oculus has been made aware of before rolling out the V27 release, yet ignored.

                      Anonymous
                      April 13, 2021

                      "Have you verified the refresh rate with OculusDebugTool?"

                      No... I'm using OVR Metrics Tool (from Oculus) to show that in the HMD as an overlay:
                      https://developer.oculus.com/downloads/package/ovr-metrics-tool/

                      chert1024VR
                      Inspiring
                      April 13, 2021

                      Main branch of the Oculus PC App has now been updated to V27 (27.1.0.47.507).

                       

                      Now, we need the hotfix for the V27 headset firmware so that hopefully all of these issues will finally be resolved.

                      TomCgcmfc
                      Honored Contributor
                      April 13, 2021

                      You may or may not notice hotfixes with Quest v27.  For example when mine first updated it did not have the experimental Sofa option.  Then it appeared a few days later.

                      i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 64Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with 2x2.0 base stations, Etsy lens mod and Index Controllers
                      chert1024VR
                      Inspiring
                      April 13, 2021

                      Already had the couch option for almost 2 weeks now with my V27 headset firmware (27.0.0.45.507). But I'm still currently experiencing the 72hz bug. I think there is a newer hotfix on the way to fix this bug and others as well.

                        Anonymous
                        April 13, 2021

                        TomCgcmfc 
                        These are "features" which can be turned on/off remotly from Oculus.... at any time.

                        Changing the software can only be done per update. 

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