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Ryanality
Ryanality
Honored Contributor
August 31, 2022

Quest PTC v44 Release Megathread

The Public Test Channel (PTC) for Quest and Quest 2 v44 is starting to roll out. Let's use this thread for collecting feedback on it. Share your impressions and let us know if you see any issues. Please make sure to also send in bug reports along with posting here if you notice anything going wrong.

 

Thanks to everyone testing out PTC and sharing your feedback! We appreciate your help testing out the core functionality of software as we develop!

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    32 replies

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    chnlink89
    New Participant
    September 14, 2022

    Please fix the usb connection issue on Windows.  My PC cannot detect the device recently and I don't know why. It works well when I connect to my Android phone BTW.

      UltraCyberGod
      New Participant
      September 21, 2022

      I just got v44 now when I put the headset on it does not automatically know, I have to click the power button... Hopefully this isn't an advancement..

      tanubon
      Inspiring
      September 22, 2022

      v44 was already released. But no official post, RyanS?

       

      And still nobody got app filiter of v41. WTF.

        TonberryQing
        TonberryQing
        Inspiring
        September 22, 2022

        https://forums.oculusvr.com/t5/Announcements-and-Releases/Meta-Quest-build-v44-release-notes/td-p/987277

        Have you tried turning it off and on again?
          doctoroculus2019
          Participant
          September 23, 2022

          I have a recently replaced Quest 2 which my iPhone app can't see and it can't see my controllers (original controllers from 2020).

           

          Will sideloading v44 help me ? Where can I get it ?

           

          Is there a test version of the iPhone app I can try ?

           

          I have tried every possible forum suggestion and I have a support ticket open for last few weeks waiting for a fix.

           

          Quest 2 is stuck on pair the controllers screen, which I guess are still paired to my old Quest 2, which I was asked to return.

           

          Need help ?

            Philsko
            Philsko
            New Participant
            September 23, 2022

            I have a similar problem,

            my quest 2 is stuck in the initial setup at the controller pairing screen,

            I tried my controllers with another quest 2  both pair without issues.

            meta support told me they will replace my quest 2, which was 16 days ago,

            they are still telling me they are having some logistic problems :(.

             

            It would be nice to get the v44 update, 

            at least I would like to try to "repair" my device by updating it

            Ryanality
            RyanalityAuthor
            Honored Contributor
            September 23, 2022

            Hey doctor.oculus.2019 and Philsko , there's an issue that the team is working on right now with some replacement headsets not being able to pair with controllers due to a version issue. They're trying to get a fix in place since there's no official place to download the v43/v44 software in order to side load it on your device. There are some community members that have had success using a version of the software provided by the community, but it's not something we'd officially recommend. There are some threads on the forums about this issue which we'll update as soon as the engineering team's given us more details in regards to a proper fix. Sorry for the trouble, and thanks for your patience! I know it's rough having to wait to jump back in.

            Help others find great discussions and answers by adding kudos and marking solutions to your questions.
            doctoroculus2019
            Participant
            September 24, 2022

            Hi, thanks for the information.

             

            I remembered yesterday what actually happened with my original 2 year old headset before I was asked to return it a few weeks back.

            All was good, for some months before any problems where it had updated and booted with the Meta logo (don’t know what version that was introduced with). 

            I hadn’t got round to creating a Meta account. Then one day the headset said I needed to connect the device to a Meta account to continue. So I migrated my Oculus account to Meta. Next the headset wanted me to enter a code to proceed? But I couldn’t because the controllers no longer worked! 

            The only thing I find online was the factory reset process and after that I couldn’t link the headset with my phone anymore and controllers still didn’t work.

            That’s when I went to support and received a replacement which didn’t resolve the issue.

             

            So I think my original headset was on V43 but could not talk to my controllers which had been updating from time to time.

             

            I have updated the replacement headset to v43 myself which hasn’t got me any further. The unit connects in the iOS Bluetooth list but the oculus app fails to pair. Although it’s difficult to prove the update was successful (it did do the ‘down arrow’ updating icon).

             

            I have been giving a procedure by support to try the Windows app to pair the device with my account.

             


            I’ve not seen the Windows app mentioned anywhere online, I’ll try that next.

             

            Many thanks 

             

            mattgrim1
            New Participant
            September 29, 2022

            I got the update but I didn't get the advanced Camera settings 

            PinnWarlord
            New Participant
            September 30, 2022

            after update v43 i'm having issues with my rift s , i've player before and it was fine , stopped for a while updated got back and now since v43 i have this static noise on image and sound. the image has something like tiny dots, similar to xmas lights and during the game there's some static noise.

            It is not a hardware failure as it used to work fine before the update. every software update is just a mess..

            JOEDANCEN
            Up and Coming
            October 5, 2022

            Update the beta to 46.0.0.215.0 and could not acces my desktop pc anymore. 

            Googled and discovered this was a wide spread bug around the world.

            Reported this bug and left PTC.

            Downgrade to 44.0.0.169.455 and everything worked again.
            How do i know when this bug is fixed to join again? is there a changelog with releasedates availble?

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