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steve40
Honored Contributor
Jun 1, 2026 12:53 AM UTC
Solved

Quest v2.4.1034 (build 5216847.4070.520) breaks Prime Video focus mode

Just a heads-up that Quest v2.4.1034 (build 5216847.4070.520) breaks Prime Video focus mode.

I'm using a Quest 3.

After this software update (the app itself hasn't had any updates in quite a while), whenever I open Amazon Prime Video app and switch to focus mode, then click any other button such as "Home", "Prime", "Subscriptions", "Search", "Play", etc, the app instantly switches back to window mode. This is a royal pain in the backside. The ONLY way to be able to watch a movie in focus mode after the update, is to play the movie first, then immediately switch to focus mode and do not click on anything else after that as it could cancel the focus mode again. This is NOT how the app used to behave before the update. Before the update, the app would stay in focus mode until you specifically click the "leave focus mode" button or close the app.

The best workaround at the moment is to simply use the Browser-based version of Prime Video instead of the dedicated app.

I've reported the bug via the headset Quick Settings.

The other glitch I've noticed in the v2.4 software is that whenever browsing the Store app and an app preview video starts playing, it causes the headset image to freeze for a couple of seconds (image gets "stuck" and follows your head movement instead of staying fixed in space), which is unpleasant and vertigo-inducing.

I'm not happy with this latest software update at all.

    TomCgcmfcAnswer
    Honored Contributor
    Jun 6, 2026 8:15 AM UTC

    steve_40​  I just got a Prime Video update today on my Q3 and all works great now, including Focus mode.  Cheers.

    9800x3d, rtx5090, X870E MB w/wifi7, 64Gb 6000 ram, 2x2TB SSD, 1000W PSU, Win 11pro, QPro, Q3, w/Link and Air Link, Vive Pro1 with 2x2.0 base stations, Etsy lens mod and Index Controllers

    34 replies

    Maccyb123
    Expert Contributor
    Jun 1, 2026 7:56 AM UTC

    I just tried it on mine Steve but everything is working following your steps. Also don't have the store problem either. 

    However!.........though I have the same version my build number is different. 

    Looks like you have a dodgy buggy build there Steve. 

    Maccyb
    Choleni
    Honored Contributor
    Jun 1, 2026 9:32 AM UTC

    Maccyb123​ 

    However!.........though I have the same version my build number is different.

    Q3 and Q3s have different build numbers 😉

    Maccyb123
    Expert Contributor
    Jun 1, 2026 12:11 PM UTC

    That's true. 😁 

    Maccyb
    TomCgcmfcAnswer
    Honored Contributor
    Jun 6, 2026 8:15 AM UTC

    steve_40​  I just got a Prime Video update today on my Q3 and all works great now, including Focus mode.  Cheers.

    9800x3d, rtx5090, X870E MB w/wifi7, 64Gb 6000 ram, 2x2TB SSD, 1000W PSU, Win 11pro, QPro, Q3, w/Link and Air Link, Vive Pro1 with 2x2.0 base stations, Etsy lens mod and Index Controllers
    steve40
    steve40Author
    Honored Contributor
    Jun 7, 2026 2:01 AM UTC

    Woohooo 😁 yes, it's fixed! 👍