Forum Discussion

tiallandsia's avatar
tiallandsia
Honored Guest
22 days ago

Found Meta Glasses

I found a pair of Meta glasses at the beginning of the year, and I would like to find the owner. I'm just not sure how at this point. I've tried contacting support and the automated chat said it'd send the info I have to the support team. But is there any other way someone might know of to find the owner information with the glasses? im a tour guide, so i mostly have people out of state/country on my tours so posting on local forum could be a dead end. I am in a location where a lot of locals visit, the spot they were makes be believe it was someone who took my tour but I contacted all of them and no one said they forgot anything.

I just really want to find the owner

discussion
feedback
issue
Meta AI
rayban

3 Replies

  • steve_40's avatar
    steve_40
    Expert Consultant
    22 days ago

    You can try this link for official email support regarding AI glasses software and app. Trying to find a support link for the device itself is more complicated as it depends whether they were purchased from Meta, Ray Ban, Oakley, etc, and in what country.

  • SnoopyDoggy69's avatar
    SnoopyDoggy69
    Heroic Explorer
    21 days ago

    The serial number is inside of the temple. With this number Meta should be able to identify the owner with that number but I doubt they will give you address and name (data protection). 

    • steve_40's avatar
      steve_40
      Expert Consultant
      21 days ago

      Perhaps Meta has the owner's email address and could forward tiallandsia​ 's contact details to them.