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lyleleon's avatar
lyleleon
Honored Guest
3 years ago

Bluetooth pairing

So I’m currently attempting to connect my apple magic keyboard and a Bluetooth mouse to my quest. I keep getting this pop up that says incorrect key or passcode. I can never finish pairing. Any idea on how to fix this. I have tried to uninstall and reinstall the quest app as well as setting up the quest as new. I would greatly appreciate any help.

advice
bug
Error

1 Reply

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    3 years ago

    Hello there!

     

    Thanks for letting us know of your trouble with pairing. Having a connected keyboard can bring a new immersive virtual experience with VR desktop.

     

    For now, the only keyboard compatible with Quest 2 is the Logitech K830. Any other Bluetooth keyboard will not pair with your headset.

     

    I hope this information helps and we look forward to having you enjoy a completely VR desktop experience!