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TrashF0xx's avatar
TrashF0xx
Honored Guest
2 years ago

Boundary's resetting every few seconds

recently i was going to use my quest but when i got on my boundary kept on resetting every few seconds or minute  I couldn't do anything because how annoying it got, I've already tried cleaning the lens. If anyone knows the solution to this please tell me

3 Replies

  • Are you a developer?

    I remember seeing an option in the "Meta Quest Developer Hub" to disable boundary reset. Obviously not a proper solution, but might be worth trying it out.

    Apart from that, from what I've seen the lenses but also the cameras at the front help with the boundary, so maybe make sure the cameras are not hidden, and there's some light around you.

    I haven't encounter any similar issue, so these might not work, but hope they help 🙂

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hey there, TrashF0xx. Guardian issues like this would definitely be concerning and take out of your VR experience, we'd be glad to help out! First we'd recommend clearing your guardian history to see if that helps, below are the steps on how to do this: 

     

    • Press the Menu button on your right Touch controller to pull up your universal menu.
    • Hover over the clock on the left side of the universal menu. When Quick Settings appears, select it to open the Quick Settings panel.
    • Select Settings in the top right corner.
    • Select Guardian from the left menu.
    • Select Clear Guardian History.

    Let us know how it turns out! 

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hi again TrashF0xx! We're here to check in and see if you were able to get your Guardian working correctly, or if you're still having issues with it. If you're still having some trouble after trying the recommended troubleshooting steps we provided above, please let us know so we can keep working on this with you!