Oculus Santa Cruz, using latest iPhone app and software : Not able to pair with iPhone XR

Hi there.
I have a Santa Cruz headset that has been updated to the latest software and an iPhone XR with the latest Oculus app.

No matter what I do, the headset WILL NOT sync with the app.

I've tried:
Getting the latest iOS update
Constant on/off bluetooth loop

Does anyone have guidance for this?