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1 reply

MetaStoreHelp
Community Manager
November 30, 2025

Hey there! 

 

If the issue is only happening with 1 specific game, you can try the following: 

  • Uninstall the app 
  • Reinstall the app 
  • Restart your headset
  • Double check your Wi-Fi connection
  • Fill out a bug report (only if this is happening with 1 specific game) 

We also advise that you contact the game developer directly if they have a support page. 

 

If the problem is happening with multiple games, you can contact us privately by following these steps: 

 

  • Please select our name to get to our profile page, or click here
  • Next, click "Send a Message" to privately message us! 
  • Please remember, you must be signed into the community first to send us a private message.

We hope this was helpful, and wish you a lovely rest of your day. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!