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Shadowghostx14x
New Participant
August 11, 2025
Question

Batman Arkham shadow

Hello 

Hello, I just bought a new meta quest 3 512gb with Batman Arkam Shadow included, but it does not have the game, I looked at my email and no code I was on the game store and it is marked that it is not free  I would like to have the games as it is indicated on the box

    5 replies

    Maccyb123
    Honored Contributor
    August 11, 2025

    I've seen a few people reporting this. I have found out from Anonymous that the offer ended at the end of April 2025 around the world except in the US and Canada so if that's where you are, maybe contact support. If you're out of the US and Canada I'm not sure what you can do. I hope you get it. Good luck.🤞

    Maccyb
    Choleni
    Choleni
    Honored Contributor
    August 11, 2025

    Hi Shadowghostx14x​ 🙂

    The game is neither preinstalled nor is there a code.

    You must redeem it by following the steps below.

    How to redeem an app, game or subscription promotion with the purchase of a new Meta Quest headset

    If this doesn't work - which happens sometimes - do what Maccyb123​ suggested and contact support, they can help you.

    You can do that via email, chat or whatsapp here:

    Get support | Meta Store

      Shadowghostx14xAuthor
      New Participant
      August 13, 2025

      Yeah, so i contact the support and i got it the same day 

        Choleni
        Choleni
        Honored Contributor
        August 13, 2025

        Nice! Have fun with the game🙂

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