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izav91
New Participant
November 2, 2025
Question

Batman game missing on Quest

I bought a Meta quest at Best Buy and it said it was the Batman bundle but when I look at the games it shows full price for the game. The game was a big reason for buying it, any help would be great, thank you! 

    2 replies

    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    November 3, 2025

    Hey there,

     

    We saw your post and wanted to lend a hand!

     

    Experiencing issues with your new Meta Quest headset can be far from ideal, especially when you've saw that the headset comes with the new Batman Arkham Shadow game. We would love to provide you with the assistance needed so you can get back into the Metaverse to enjoy those games we all love but before we can do that we would need you to reach out to us privately so we can gather some basic information from you first! Please select our name to get to our profile page, or click here

     

    Next, click "Send a Message" to privately message us!

     

    Please remember, you must be signed into the community first to send us a private message.
     

    We hope to hear from you soon!

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    November 4, 2025

    Hey there,

     

    We wanted to check up with you and ask if the issue's been resolved?

     

    If not all you need to do is to reach out to us privately so we can gather some information needed!

     

    We hope to hear from you soon.

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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