Batman promotion

3 replies
126 views

Hi, I bought the Meta Quest 3s and according to the promotion, it comes with Batman as a free gift, but I don't see the option in the promotions to redeem it. Can you help me?

Help me please.

M

Maccyb123

Honored Contributor

This can happen. First go to the store from your mobile app and find the app. It might show ...redeem.....then you can just download it. But if it doesn't work , you can have it resolved and get your game.

Stay signed into the community and go here to support. They will help you. Good luck!

You'll see the link for store support team when you scroll down here. 🙂

Maccyb

B

B0risgeni0Author

New Participant

Hi, thank you for your response. I have looked everywhere and I only see the option to buy Batman, and in the promotions, it offers me another game that I don’t like, even though the promotion is supposed to be with Batman... ☹️

MetaStoreHelp

Community Manager

Hey there B0risgeni0,

We've just come across this post regarding the promotional bundle that you have purchased with your Quest 3S. First off, we'd like to congratulate you on your brand new Quest device!

For some clarification, the Batman Arkham Shadow promotional bundle has officially ended and has been replaced with the Gorilla Tag bundle within the past few months. It seems that the site you purchased the device from, may have just forgotten to update this in their details.

That being said, if you believe this to be incorrect, don't hesitate to PM us. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Get Help

Sign up

Login with SSO

Login to the community

Login with SSO