Skip to main content
Anonymous
November 8, 2021
Question

Can I if so how do I pay for a game with a Visa gift card

 

So I put in the gift card details and add it as a payment method. I purchase the game with it. it tells me to put in my oculus pin but when I do that a error message comes up.

      17 replies

      MetaStoreHelp
      MetaStoreHelp
      Community Manager
      November 8, 2021

      Good Afternoon,

       

      We hate when customers have access issues. Please use the following link to reset your Oculus pin.

       

      https://support.oculus.com/119389083518185 and let us know if the issue persists.

      If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
        Anonymous
        November 10, 2021

        It’s not the pin.

          MetaStoreHelp
          MetaStoreHelp
          Community Manager
          November 10, 2021

          Hey Notsosneakyboy,

          Thank you for being a part of the Oculus family! We understand that you are having issues using your visa gift card. Here is an article on what payment methods are allowed to purchase anything Oculus related. The card must be able to have funds added/reloaded to it. E-cards and virtual Mastercard's should work, but most gift cards do not have this option if your card is reloadable; you will then have to add the gift card, as a payment method to your oculus account. Here is a link on how to add/remove a payment method on your account. Feel free to reach out to us with any other questions, or concerns.

          We look forward to seeing you in VR!. 😎🎮

          If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
          SPRINGO1
          New Participant
          December 15, 2022

          Try America for country and Alaska for state. Sometimes it says that it's not allowed or something like that but if you try again it should work

          Jakespiderjake
          New Participant
          June 13, 2023

          You can buy a quest gift card online with the gift car

          Matwat3000
          New Participant
          October 29, 2023

          Yeah meta fix it

          Subscibe
          Subscibe
          New Participant
          March 15, 2024

          So what I did since I couldn't use it was I went to Amazon and purchased a digit oculus giftcard. All you need is an email. I hope this helps. In 2024 to!

          Terms & ConditionsAccessibility statement