Can’t buy anything

Hey there,

We saw your post and wanted to lend a hand!

Experiencing issues with payments failing can be far from ideal, especially when you've just got home after a long day and the only thing on your mind is purchasing a new game and relaxing while playing it. We would love to provide you with the needed steps to take but before we can offer any advice we would need you to reach out to us privately so we can gather some basic information from you! Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.

Next, click "Send a Message" to privately message us!

Please remember, you must be signed into the community first to send us a private message.

We hope to hear from you soon!

Thank you so much for your patience! We’d really like to help figure out why you’re having trouble completing purchases on your Meta Quest 3. To do that, we’ll need to take a quick look at your account.

For security and authentication purposes, could you please share the following account details with us. This step is important because it helps us confirm your identity and keep your information safe while we investigate the issue.

• Full name as it appears on your Meta account
• Current alias/username as it appears on your Meta account
• Email Address linked to the account

We’ll be right here, ready to assist you as soon as you reply!