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Can you refund Quest In app purchases?

12 replies
29619 views

I've been searching around but is there no information about if it's possible to refund IAP to someone who accidentally purchased items in game. Is this possible to do?

J

JonghyukWeonAnswer

New Participant

It seems you are not allowed to get a refund IAP.

reference : https://www.meta.com/kr/en/legal/quest/quest-rift-content-refund-policy/

It would be better to contact Oculus Support team if you really want something related to the refund.

J

JonghyukWeonAnswer

New Participant

It seems you are not allowed to get a refund IAP.

reference : https://www.meta.com/kr/en/legal/quest/quest-rift-content-refund-policy/

It would be better to contact Oculus Support team if you really want something related to the refund.

T

Theunbeatable15

New Participant

Can I get a Refund for city the last zenith I have not played that game in 6 months and I do not see my self playing it anytime soon

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Theunbeatable15

New Participant

Can I get a Refund for city the last zenith I have not played that game in 6 months and I do not see my self playing it anytime soon

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Ninhalo5

New Participant

You waited way too long, games have a 1 hr playtime or 14 days for a return

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nizar1232023

New Participant

Hello mate I wanna get my money back Bcs I did not pay Enything and the appl she get 83.99 from my aconte I need the money back pleas

M

Mikey850

New Participant

My sons game of gorilla tag got hacked and card info stolen and 4 back to back purchases made tonight

A

akolangtoh994488

New Participant

refund

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LaserDisk

Honored Contributor

Hey akolangtoh.994488! Are you looking to get a refund for an in-app purchase, such as an in-game item or cosmetic? Just a heads up, in-app purchases cannot be refunded based on the refund policy. You can find more details about the refund policy here.

The future of home entertainment!

A

akm6940

New Participant

I did not place any ad on Facebook

Please refund 25 to my American Express Account

R

rjrakib640894

New Participant

Sweetfyre wrote:
I've been searching around but is there no information about if it's possible to refund IAP to someone who accidentally purchased items in game. Is this possible to do?