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New Participant
December 7, 2024
Solved

Cannot get free Batman A.Shadow with my new Quest 3s

Hello. I bought new Quest 3s. It was packed nobody opened it. I connected it to my son's account. My son is 24 years old. So he is adult.

But we cannot find how to get free Batman. No codes, no emails, when we look at game in meta shop we can only buy it at full price...

    Choleni
    CholeniAnswer
    Honored Contributor
    December 7, 2024

    Hi GONCHARENKO.EVGENII ðŸ™‚

    you won't get a code for the game, look here how to redeem the game.

    Redeem your Meta Quest app, game or subscription promotion | Quest help 

    If this doesn't help, you can send a PM MetaStoreHelp 

    click on their name to visit their profile page , then click the "send message" button.

     

    3 replies

    Choleni
    CholeniAnswer
    Honored Contributor
    December 7, 2024

    Hi GONCHARENKO.EVGENII ðŸ™‚

    you won't get a code for the game, look here how to redeem the game.

    Redeem your Meta Quest app, game or subscription promotion | Quest help 

    If this doesn't help, you can send a PM MetaStoreHelp 

    click on their name to visit their profile page , then click the "send message" button.

     

    New Participant
    December 12, 2024

    Thank you, I've contacted Meta Support and they solved the problem in 10 minutes. I'm really impressed! They checked everything and just added Batman to my library manually. Problem solved! 

    Choleni
    Honored Contributor
    December 12, 2024

    Always nice to hear a problem could solved easy and fast😀