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tyrennnn
New Participant
August 4, 2025
Question

cant find purchased game

i purchased thrill of fight 2, it took the money out my account and i cant find it now. i checked the library, i restarted the oculus multiple times, and when i try to go thru the app store, it says purchased but it doesnt give me an option to play it, the “$9.99” is just a dark blue button. someone help please

    2 replies

    Choleni
    Choleni
    Honored Contributor
    August 5, 2025

    Hi tyrennnn​ 🙂

    Have you tried installing/launching it via the Horizon app on your phone?

    Another option.... check your settings to see if your headset needs to be updated.

    A few months ago, the issue was resolved for some users with updating their headsets .

    I'm not sure, if that even could work now, as the updates aren't working properly at the moment.🤔

    If nothing works, reach out to support via email, chat or whatsapp here:

    Get support | Meta Store

     

      Maccyb123
      Honored Contributor
      August 5, 2025

      What Choleni says! Also maybe check that you haven't accidentally put it in hidden apps? Probably not, but worth taking a look. I accidentally hid one and it took me a day to realize it was there all along.😂

      Maccyb
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