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Error Message "Not enough memory to run (game)"

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I'm having this same issue as this other thread, but it only happens at random, I'd like to follow these steps on that thread, but I'm scared of losing all my stuff in all my games.

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The1stDarkLordMorgothAnswer

Honored Contributor

THIS IS NOT A SOLUTION - MARKING ONLY FOR VISIBILITY

Hey guys! I remember this was an issue some time last year that should have been fixed after an update at the time. Since it looks like this issue is coming back, I would gladly bring this up with the engineering teams so that this can be looked into further. Can you also share some information so I can relay it to the teams?

What device do you have?
What is the latest OS build for your headset? The current versions are v65 and v66.
How much memory do you have left on your devices?
Have you tried any troubleshooting or workarounds to try to resolve this issue?

Peace is a lie, there is only passion. Through passion, I gain strength. I gain power. Through power, I gain victory. Through victory, my chains are broken. The force shall free me.

MetaStoreHelp

Community Manager

Hey there, IAMTHESERGEVOL1! We definitely understand the hesitation to factory reset, and we'd like to do our best to provide some further insight on backing up your headset's data! Before a factory reset, we recommend making sure Cloud Backup is enabled in settings if possible. If you have not gone in and manually disabled Cloud Backup, it should be automatically enabled. For more information on this feature and what specific content is covered by it, please check out this article. The instructions to factory reset your headset are gone over right here as well. This is the next best step we recommend, as it should completely refresh your headset and knock out any potential bugs. Please let us know your results!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaStoreHelp

Community Manager

Hello, hello, IAMTHESERGEVOL1! We're checking back in to see if you still needed assistance with that memory error message on your headset. If so, please don't hesitate to let us know. We'll always be happy to hear from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

C

Cyar363

New Participant

I am having the same low memory issue while loading ESPIRE 2. I go through the setup but once I start loading the mixed reality game, I get the low memory error. I am using the Meta Quest 3 512GB with the latest updates.

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storyup

Participant

I am also having this issue on my Quest 3. "Not enough memory" to load the apps.

T

The1stDarkLordMorgothAnswer

Honored Contributor

THIS IS NOT A SOLUTION - MARKING ONLY FOR VISIBILITY

Hey guys! I remember this was an issue some time last year that should have been fixed after an update at the time. Since it looks like this issue is coming back, I would gladly bring this up with the engineering teams so that this can be looked into further. Can you also share some information so I can relay it to the teams?

What device do you have?
What is the latest OS build for your headset? The current versions are v65 and v66.
How much memory do you have left on your devices?
Have you tried any troubleshooting or workarounds to try to resolve this issue?

Peace is a lie, there is only passion. Through passion, I gain strength. I gain power. Through power, I gain victory. Through victory, my chains are broken. The force shall free me.

PaxTate

New Participant

I go to download on my meta quest and it says unavailable. I have storage and I live in the US. Also a few of my other apps are stuck in install queued.

Paxton Maas

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The1stDarkLordMorgoth

Honored Contributor

Hey everyone! I haven't heard back from anyone about this issue, and I wanted to check in and see if you still needed help. If you're still getting the error for not having enough memory in your headset, please share the info that I asked for in the marked solution comment. Once I have this info, I can pass it on to the engineering teams so they can look into it further.

Peace is a lie, there is only passion. Through passion, I gain strength. I gain power. Through power, I gain victory. Through victory, my chains are broken. The force shall free me.

T

The1stDarkLordMorgoth

Honored Contributor

Hey guys! I wanted to check in and see if you were still having trouble with the "Not enough memory to run" error message. If you still are, please be sure to submit bug reports so our engineering teams can look into this further. Please be sure to be as detailed as possible when you create the reports, as the info can greatly help them. I also recommend sending emails to the support teams. Once you reach out to them, they'll have the tools needed to help with this issue. I hope this info helps!

Peace is a lie, there is only passion. Through passion, I gain strength. I gain power. Through power, I gain victory. Through victory, my chains are broken. The force shall free me.

DayvidVR

Participant

Still happening on v68.

I’ve been experiencing this issue for months, primarily in Horizon Worlds (HW). Initially, I didn’t think much of it since it occurred infrequently, and others I play with mentioned they encountered it as well. However, after purchasing Arizona Sunshine 2, the problem has become much more frequent. I can’t play for an hour without the game closing due to a “not enough memory” error, usually when loading a new chapter.

I’ll submit a bug report, but I suspect this issue is widespread, as everyone I’ve spoken to in HW has encountered it.

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Matty3uk

Participant

Yes I do

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Matty3uk

Participant

I've reported my problem multiple times and I've still not had anyone try to help me.

Where do I go to make a complaint

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Matty3uk