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m4nizivx
New Participant
September 20, 2025
Question

help

 i havent use my oculus since 2022 and all of my accounts are gone and i cant play games . I tried to reset it but it wont work i need help

8 replies

Choleni
Choleni
Honored Contributor
September 20, 2025

Hi m4niziv.x​ 🙂

Was that still an Oculus account?

All Oculus accounts that weren't migrated to Meta account by March 2024 got deleted.

People received warning mails about this date and I believe, they even got a mail with a code to recover their games from the deleted account.

You might talk to support to see if there is anything what they can do to help you.

You can do that via email, chat or WhatsApp here:

Get Support

Good luck!🤞

    Maccyb123
    Honored Contributor
    September 20, 2025

    Choleni I remember getting that email. It was related to my Samsung Gear VR all the way back in 2017 ! I wasn't even thinking of getting a new headset but then I did !😁

    Maccyb
      IgnisFatuus
      New Participant
      September 20, 2025

      I have the same issue.

      I got the email about migrating to Meta and I did, I even downloaded the app and checked if everything is there.

      I changed my PC about 6 months ago and now decided to go back to VR.
      Logged to my Meta account and everything is gone. It did ask me to create this new profile though... Is this a problem? I am the original Oculus Rift owner.

      Choleni
      Choleni
      Honored Contributor
      September 20, 2025

      Ignis_Fatuus​  if you have created a NEW account, then you'll probably have two Meta accounts now - which is not a problem - but only the account that migrated from Oculus to Meta have your games on it.

      You should talk to support to help you sort that out.

      The link to support is in my other post.🙂

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