Horizon app won’t launch

9 replies
5859 views

I’m on iPhone and whenever I try to open the meta horizon app it immediately closes, I’ve tried restarting my phone and reinstalling it but it won’t open. It’s also stuck on 10 notifications in the top right of it even after I reinstall it, is that normal?

CholeniAnswer

Honored Contributor

Hi Nitrohiker7289 🙂

the notification number will stay until you've opened your notifications....so that's normal.

About your immediately closing app...... seems there are several users facing the same issue.

https://www.reddit.com/r/oculus/comments/1hxvs1f/meta_horizon_app_wont_open_closes_immediately/?rdt=55556

Send a bug report..... I know, you can't do it with the phone app because exactly the app is the problem.

Send it from the headset

How to report a bug on Meta Quest | Quest Help

G

geriatric349951

New Participant

Same problem

CholeniAnswer

Honored Contributor

Hi Nitrohiker7289 🙂

the notification number will stay until you've opened your notifications....so that's normal.

About your immediately closing app...... seems there are several users facing the same issue.

https://www.reddit.com/r/oculus/comments/1hxvs1f/meta_horizon_app_wont_open_closes_immediately/?rdt=55556

Send a bug report..... I know, you can't do it with the phone app because exactly the app is the problem.

Send it from the headset

How to report a bug on Meta Quest | Quest Help

Nitrohiker7289Author

New Participant

I’ve resolved it now, I just updated to iOS 1.18.2 and it works now

Choleni

Honored Contributor

Great!

Thanks for reporting back.....this will help others too👍

Z

ZoZo87xoxo

New Participant

I’m having the same issue. Both my phone and the app seem to be up to date and the app still shuts down immediately. I’ve reinstalled the app and shut the phone down several times. Still nothing 🤷🏻‍:female_sign: