A

Anonymous

Solved

How do I get beat saber for free?

83 replies
92994 views

Hey,

I just bought my Quest 2 and I used my Facebook account to register. It still says that I need to pay for Beat Saber. How I can redeem my free copy?

This topic has been closed for replies.

BlueberrieSmoothieAnswer

Honored Contributor

Hey hey everyone! Just wanted to help provide some info on how to redeem your copy of Beat Saber.

Once you activate your new Quest 2 on your account for the first time, you should get an email that has a link to follow to redeem your copy of Beat Saber to your account. If you don't see it in your inbox, make sure you check your junk/spam folders too. Once you do that, you should be able to install it on your headset!

If you can't find the email or have any trouble redeeming it, go ahead and send our team a support ticket to look into it further for you: https://metaque.st/Support

Update: This promo ran from August 1, 2022 to December 31, 2022.

Make sure you smash that Kudos button!

MetaStoreHelp

Community Manager

Hey, wookash91! We appreciate you bringing this to our attention. When purchasing the headset, Beat Saber should automatically be applied. This can definitely raise concerns for our users. No worries, we can take a look at the account and see why the game has not been added to your account.

We just need to verify some account details, so we like to invite you to directly message us. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

A

Anonymous

Thank you, PM sent!

MetaStoreHelp

Community Manager

Hey! Thank you for sending us a message. Beat Saber should have been automatically applied. We just need to gather a few things form you so we cam take a look at your account.

Please provide the details below:

Full name as it appears on your Oculus account
Current alias/username as it appears on your Oculus account
Email address linked to the account
Headset serial number for the device registered to your account
Order number or receipt

This will help us verify the details on the account. We can possibly add the game if needed! We just need to take a look first. We hope to hear from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

C

catman110812

New Participant

Hi how did you get this resolved? I’m having exactly the same problem! Bought headset but wants to charge for beat saver? Thanks

A

Anonymous

Support helped me, send them a ticket and they will help you as well!

P

PolitanKid

New Participant

Hi, I also do not appear to have received beat saber for free. I literally just set my headset up

M

Metalsky31

Participant

so umm i deleted my account because of bugs such as not being able to add friends and i kinda want to undo that so i can get the beatsaber deal. Any idea on how i can fix that (im metalskyyy)

MetaStoreHelp

Community Manager

Hi Metalsky31! So that we can look into this deeper with you and see if we can get you the Beat Saber deal, please PM us here or click HERE to reach our email and chat teams. Thanks and we hope to see you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

M

Metalsky31

Participant

sorry to keep you busy but i can only follow people and i have no option to friend, do you have any ideas why, i already factory reset it

O

Oehlio

New Participant

Hi,

I got my Quest 2 today and I also would like to know how to reedem the free copy of Beat Saber in the Quest store!

I already had a Rift where I purchased Beat Saber in the Oculus Store.

Hope you can solve the problem

Thx in advance

MetaStoreHelp

Community Manager

Hey there! Welcome to our Oculus family! We're happy to have you and we see you need to claim your free app. We'll be happy to help!

We'll need some information to authenticate your account. Can you please PM us?

Please select our name to get to our profile page, or simply click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

N

Nightmares1733

New Participant

Hey the same thing happened to me???

MetaStoreHelp

Community Manager

Hey there! We are more than happy to help you get your copy of Beat Saber!

Once you activate your new Quest 2 on your account for the first time, you should get an email that has a link to follow to redeem your Beat Saber. If you don't see it in your inbox, make sure you check your junk/spam folders too. Once you do that, you should be able to install it on your headset!

And if you still can't find it or have trouble redeeming it, go ahead and send us a private message! To contact us via PM, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

T

thedarkerrr

New Participant

Same thing here. Never recieved any mail about beat saber and it is still 30 dollars.

L

lagperson1

Participant

same it says i have to pay

MetaStoreHelp

Community Manager

Hey everyone! If you purchased a new device, once you activate it, you'll get a message to the email you linked to your account. That email will have a link you can follow to redeem your copy of Beat Saber to your account!

Don't forget to check the spam and junk folders too.

Hope this helps!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

BlueberrieSmoothieAnswer

Honored Contributor

Hey hey everyone! Just wanted to help provide some info on how to redeem your copy of Beat Saber.

Once you activate your new Quest 2 on your account for the first time, you should get an email that has a link to follow to redeem your copy of Beat Saber to your account. If you don't see it in your inbox, make sure you check your junk/spam folders too. Once you do that, you should be able to install it on your headset!

If you can't find the email or have any trouble redeeming it, go ahead and send our team a support ticket to look into it further for you: https://metaque.st/Support

Update: This promo ran from August 1, 2022 to December 31, 2022.

Make sure you smash that Kudos button!

L

lagperson1

Participant

Thanks for the help.

L

lagperson1

Participant

On the Oculus app??

M

MidNightDiana

New Participant

Hi same here!! I got the email but then I click redeem it shows "unavailable" I need help

TonberryQing

Inspiring

Hey there MidNightDiana. Just like BlueberrieSmoothie said, please open a ticket with support so they can help you redeem Beat Saber and get you back in the game! 😄 https://metaque.st/Support

Have you tried turning it off and on again?

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