I can’t buy anything on my vr due to security reasons please help

Forum|Forum|11 months ago
October 26, 2025
13 replies
509 views

Hello, when I try to purchase the game I get the message We've noticed something unusual and, for your security, this request couldn't ...

HELP

Best answer by Mesmer85pl

I don't need help anymore, my problem is solved

MetaStoreHelp

Community Manager

Hi there, we understand you are encountering payments issues and for us to further investigate we would like to encourage you to reach out to us privately: Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

We'd love to assist and guide you further and hope to hear from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

C

CXDghost

New Participant

I need help I can’t buy game on my meta quest 3s or from the app

MetaStoreHelp

Community Manager

Hey there CXDghost, thanks for reaching out.

We completely understand that you're keen to purchase some new games. Not to worry, we'd be more than happy to help you with this.

Would you mind sending us a private message so we can gather some more information? To do so, please go to our profile page or click here.

Hope to hear from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaStoreHelp

Community Manager

We're just checking in with you, as it's been 24 hours without a response. Do you still need our help?

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

G

Godplayer6

New Participant

it wont let me buy anything idk i dont know whats happening, get back with me because

im trying to buy this game

MetaStoreHelp

Community Manager

Hello Godplayer6,

We understand how frustrating it can be when you're unable to make any purchases, and we'd be more than happy to help.

As we would need to ask for some personal details, we'd like to continue this conversation via a private message. Please select our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We're eager to hear from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!