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PricklyLobster2546
New Participant
November 15, 2025
Question

Managing a child’s account

My son got a meta quest 3 for his birthday and I followed the steps to set up an account. However now I am unable to approve any of. His requests and I am also unable to adjust privacy settings. I have followed all of the advice online but cannot get it to work. As you can imagine he’s very disappointed 

1 reply

MetaStoreHelp
MetaStoreHelp
Community Manager
November 15, 2025

Hello PricklyLobster2546,

 

We just came across your post about the problems you and your son are having with his accounts and approving his requests. We would be more than happy to see what we can do to help so he can enjoy his birthday present.

 

In this case, we would like to take a look at both accounts to see if there is anything preventing this from happening, so we would like to continue this conversation via a private message.
 

Please select our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. 

 

We're eager to hear from you!  

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