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4 replies

Honored Contributor
October 2, 2025

It's a bigger and better bug !😂😂😂😂

Maccyb
Choleni
Honored Contributor
October 2, 2025

👍🤣🤣🤣

MetaStoreHelp
Community Manager
October 2, 2025

Hi there, 

 

We understand you are encountering issues with Meta Horizon not launching. Here are a few steps to resolve the issue:

Clearing app data and cache:
 

- Locate the App: Open the universal menu on your Quest 3S (right controller, Meta button). Then go to the App Library to find Horizon Worlds.

 

- Clear App Data: Hover over Horizon Worlds and select the three horizontal dots. Go to "Details" or "Storage," and find the option to clear app data or cache.

 

- Restart the App: After clearing the app data, restart the app and try to launch Horizon Worlds again

Checking storage space:
 

Access Storage Settings: Open the universal menu (right controller, Meta button), then go to Quick Settings (clock icon), and then Settings (top right). Select "General" and then "Storage."

 

Review Used Space: See how much space is being used by apps, media, and other files.

 

Free Up Space: If your storage is nearly full, consider deleting unused apps, games, videos, screenshots, or cached data to free up space.
 

If the issue continues, we’d be happy to take a closer look for you. Please feel free to send us a private message so we can assist you directly.


Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

Have a lovely day!
 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
steve40
Honored Contributor
October 2, 2025

Are you talking about the VR version in your headset or the mobile version in the Meta Horizon app?