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Dalli71
Participant
July 24, 2025
Solved

Meta Quest phone app

When I open the store on my app I get a text screen saying 

!

Error: Relay: Unexpected response payload - check server logs for details.

Relay: Unexpected response payload - check server logs for details.

Ive tried everything but it still does it.

TomCgcmfcAnswer
Honored Contributor
July 25, 2025

Seems fine now, finally, lol!

i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 64Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with 2x2.0 base stations, Etsy lens mod and Index Controllers
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18 replies

GeekSeby
New Participant
July 24, 2025

Tried clearing the data of the app in the android app manager (settings - apps)?
Tried logging in on a WiFi connection?

    Dalli71Author
    Participant
    July 24, 2025

    Ive tried everything. Thanks for the reply 👍 

    julezeve
    Participant
    July 24, 2025

    I'm having the same exact problem 😕 

      Dalli71Author
      Participant
      July 24, 2025

      Worked for 2 mins then message again

      Dalli71Author
      Participant
      July 24, 2025

      Meta are looking into it. They've given me a time period of 48 hours.

        Choleni
        Choleni
        Honored Contributor
        July 24, 2025

        Hi Dalli71​ 🙂

        try again.... 5 minutes ago I got the same message, now it's working.

         

          julezeve
          Participant
          July 24, 2025

          Doesn't work for me still

            Choleni
            Choleni
            Honored Contributor
            July 24, 2025

            Hi julezeve​ 🙂

            you can use the web store on pc until the app issue is solved.

            Shop Meta Quest VR games, apps, deals and more | Meta Quest | Meta Store

              Dalli71Author
              Participant
              July 24, 2025

              Mines working for now. The only thing is I've forgot what I went on for 😶‍🌫️😂

                TomCgcmfc
                Honored Contributor
                July 24, 2025

                Got an update on my iPhone today (version 329.0) and I also get this error message.  I'm sure Meta will roll out a fix soon.  I usually only buy from my headset store or PC anyway.  Cheers.

                i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 64Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with 2x2.0 base stations, Etsy lens mod and Index Controllers
                  Choleni
                  Choleni
                  Honored Contributor
                  July 24, 2025

                  Yes... for me it's already working again.

                  Dalli71Author
                  Participant
                  July 24, 2025

                  Well that didn't last 😕 

                  Choleni
                  Choleni
                  Honored Contributor
                  July 24, 2025

                  Use the store on pc instead

                  Shop Meta Quest VR games, apps, deals and more | Meta Quest | Meta Store

                    Dalli71Author
                    Participant
                    July 24, 2025

                    I know this is getting boring but the guys who are saying the app is working are you able to use the search function?

                    I can't.

                    Choleni
                    Choleni
                    Honored Contributor
                    July 24, 2025

                    Dalli71​ 

                    You're right..... it doesn't work yet.

                    I said it works, but....
                    ... I've only opened the shop to see if I get the error  (normally I don't use the app store.) 

                    When I scroll, the error occurs ... 

                      TomCgcmfcAnswer
                      Honored Contributor
                      July 25, 2025

                      Seems fine now, finally, lol!

                      i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 64Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with 2x2.0 base stations, Etsy lens mod and Index Controllers
                        Dalli71Author
                        Participant
                        July 26, 2025

                        All sorted 👍. As quoted by Johnny 5 "Thankyou for your input".

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