Oculus Golf + won’t update

33 replies
9516 views

I am trying to play Multiplayer with Golf plus. It tells me I need an update to proceed but there is no update available and that I’m up to date. Don’t know how to fix it

MetaStoreHelp

Community Manager

Hey Ender731! There's a lot of fun to be had when playing Golf+ with some friends, so let's see if we can fix this issue with a hole-in-one! Just to get a bit more clarification with the update, is it the app that is telling you to update, or our software that's saying you need a headset update? On the store, we can see that an update dropped for Golf+ about 4 days ago, so it's possible that the issue could've been short-lived while the developers transitioned app versions! We're also currently gradually rolling out our software's V60 build to headsets this week (starting December 4th), so we also recommend taking a look at your software version to see if you've gotten the update yet.

Let us know if you're still having issues accessing Multiplayer on the app still, and we'll see what else we can do to help!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

R

Realmonkeymoo

New Participant

Hi, when trying to play the weekly tournament it says it needs updating but there is no option to update. any ideas? thanks Stuart

MetaStoreHelp

Community Manager

Hey Realmonkeymoo! We see Golf+ is asking to be updated, but there is no option to update the app. We'd love to take a loop so you can get back to enjoying your game! Is your headset updated to the latest version? Please make sure your device is updated to v63.0. Let us know if this helps and if the issue persists or not. We look forward to hearing back from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaStoreHelp

Community Manager

Hey again, Ender731! Just following up to see if you were still having issues with Golf+ still not updating causing you to miss out on some of the Multiplayer features! We'd love to help out, if you could confirm if it's the headset or the app itself requesting an update. Also, it'd help out a lot if you could let us know your current headset and app version!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

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Cdm89

New Participant

I'm having the same issue currently

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Cdm89

New Participant

App is requesting update after I accept an invite to a game. Says I can not join and my game needs to be updated, but it does not take me to a place to update my game/app. App is already updated

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ChaseMaccubbin

New Participant

Hello! I am having the same issue as them ^

MetaStoreHelp

Community Manager

Hey Chase.Maccubbin! We understand that your Oculus Golf+ game is not updating for you. We know how this can affect your gameplay time and we would love to look into this for you. Since you're just experiencing this issue with this game, we ask that you reach out to the Developers of the game here. Once you click on that link, scroll all the way down until you see the need more assistance, and you'll see the option to email support. Once you click that option, you'll be able to get in contact with them, as they'll have the tools and resources to further help you with this. We hope you find this helpful!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!