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New Participant
August 10, 2025
Question

Oculus Quest games

I have the oculus quest and had an oculus account.  I didn't read the email stating that oculus was closing and that I needed to get a meta account.   I dug out my old oculus to play, and this is when I realized my account had been deleted.  Now I've created the meta account, but I don't have any of the games I'd previously purchased.  When I go to the store to redownload it says it's not available in the store any more.  Am I just SOL.  Thanks in advance. 

 

    10 replies

    August 10, 2025

    landerson27​  you 'might' be able to get your games back if you contact MetaStoreHelp​  with the details of your old account and proof of puchase of the games you bought.

    Good luck

    New Participant
    August 10, 2025

    I've tried to use the support but it keeps saying I don't have a qualified headset?  

    August 10, 2025

    landerson27​  try this link to message them via whatsapp or email them or send a message to MetaStoreHelp​ 

    https://www.meta.com/en-gb/help/support/?g1=5960237440706837&g2=26500769372871399&g3=none&et=none&sg=skip

    Honored Contributor
    August 10, 2025

    Those Oculus games were also available on Gear VR with the Oculus account. The Gear VR and Oculus store were the same. Even though I didn't have it anymore, I updated my details on Meta when it changed but only got my Quest recently and I could use my old account. Anyway, it doesn't matter. If you paid for games that are no longer on the store, you're not going to get them back. I had the same situation. I did talk to support and they told me,, anything not on the store isn't available anywhere. I did have one game I really wanted to play again for nostalgic reason, End Space, old but good fun. I owned that game but I still had to buy it again because even though I had it already, it was erased from the pre Meta account. Now, that is possibly because I had it on a Gear VR, not a native Oculus headset. I have noticed that apart from End Space, none of the games I personally owned way back then are on the Quest store now. It might be different for you as you had an Oculus so don't give up yet ! Good luck !! But don't get your hopes up too much.

    Maccyb
    New Participant
    August 10, 2025

    Thanks for the reply.  I'm not giving up yet LOL