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Dodgy490
Participant
October 30, 2025
Question

PTC v83 - All Apps empty - Filter selection not available

I got the PTC v83 update today. When I go into the navigator and all apps, I see no apps listed.

I can see the apps when I go to search.

I believe when I was using the previous version I had the filter selected on "apps with updates". I believe this setting has carried over and I am unable to find where I can change the filter for the all apps screen.

To resolve this I need a way to change the filter or remove the filter that was on the apps screen.

    25 replies

    Choleni
    Choleni
    Honored Contributor
    October 30, 2025

    Hi Dodgy490​ 🙂

    Do you have any apps in your library which you can force to update/downgrade like Beat Saber?

    If you can do that, maybe/hopefully it'll appear in Navigator and you have access to the filter options to change them.

      Dodgy490Author
      Participant
      October 30, 2025

      I'll have to check. I don't have beat saber.

      My expectation is that when there is an update available, they will appear in the list, but once they are update they will disappear again.

        MetaStoreHelp
        MetaStoreHelp
        Community Manager
        October 30, 2025

        Hi there,

         

        No problem, thanks for letting us know. We'd like to take a look at this further for you and see what we can do to get your apps visible again, would you mind sending us a DM? To do this, please select our name to get to our profile page. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

         

        Thanks!

        If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
        MetaStoreHelp
        MetaStoreHelp
        Community Manager
        October 30, 2025

        Hi there,

         

        Thanks for posting into our forum. We see you're having some issues locating your apps after a recent update, we'll be happy to try and help you out! Firstly, could you please check in any of the apps are hidden from the library view. To check this, select the Hidden filter from the drop-down at the top-right of the app library.

         

        Thank you!

        If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
        Dodgy490Author
        Participant
        October 30, 2025

        I'm on the PTC v83 version so there is no filter change option in the top right. In the previous version v81 (I think) it was on the top right. It's gone now.

          danp105
          Participant
          October 30, 2025

          Hi there i am having the same issue as you,also i was given a nrw tutorial of the new ui,this never actually then happened for me just exactly the same problem

          however i can find stuff in settings i have no choice of enviroments either

          Also in developer mode no choice for adb 

          both are passthrough

           

          StarKnight929603
          Participant
          November 3, 2025

          I have the same issue. Had to disable the Navigator to see my apps again. When Navigator is active I can see none of my apps. I also have an error message "can not join" each time I boot the device.

          andrewfle
          New Participant
          November 3, 2025

          I have save issue with PTC enabled ,  sasys unable to join at start ,  then  library shows no apps are loaded.   Downloads list has lots if item I can launch fro udating the full list.  No fik;lters I can assign to change library apps showsn.   I can use external sources to use Quest Games optimizer and start using apps in the meantime.  bug report sen from hesdset in addition.  

          I gather there are new Home environments emnabled but not seeing that , seems to crash or not load. I seem to be stuck in passthrough for settings area & just black space in environment instead.  Maybe thats stuff is on the menu that is not starting

          Not sure how to disable navigator in case thta would help. 

          Choleni
          Choleni
          Honored Contributor
          November 3, 2025

          andrewfle​ you can enable/disable Navigator in advanced settings in the headset.

            andrewfle
            New Participant
            November 3, 2025

            Thanks,   with this adjustment I have fixed my apps list & seems ike other stuff I can look into now for home areas.

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