purchased games for child account

I’m having the exact same issue with my son’s account.  I gave permission for Fruit Ninja 2 and bought the game, but on his headset it still says “request sent” (even though I accepted) and bought the game.  What am I missing or not doing?!? 🤷‍:male_sign:

 I find the interface terrible and confusing between Meta accounts, parental supervision, and the Oculus app. 😡

I had to switch to my account before the headset recognized that the game was available.

Also just to note, supervised accounts can only play the basic Beat Saber, if you purchase any music add-on packs the supervised account can't seem to access them. I don't know if that's a common DLC problem on the Quest or what.

Same here, m really struggling to know how to manage my child’s account. She’s requested games, I’ve approved and given access, then purchased with her gift card but it is now only showing on my profile and not hers. I know I’m missing something but I followed the instructions given so don’t know what it is. PLEASE HELP!

Thank you all for the replies! I ended up just requesting a refund. I never was able to get it to work. 

Same issue here. Add to it that a few days ago I was able to gift my son a Weeknd song, and now want to buy the pack. It won't let me gift it and it won't let him request it. Additionally, the game uninstalled itself from my parent profile and won't let me reinstall it.

Also never received the code/email to download Asgard's Wrath 2 for free. And support is unresponsive.

My child's account can't request any game above G (the age restriction on the account due to age). I bought a free PG game and I have tried to allow it on my child's account - but can't. The request button is not active despite the site saying this should be.

I contacted support about the issues - went around in circles and finally after a whole month was told it's not possible. That the account can't access PG games or request them as they can only play G games due to the age restriction. Completely ridiculous. 

Well, I'm glad I came here before purchasing Beat Saber for my son's account.  It's perfectly clear to me that Meta has no desire to help parents monitor their children's safety in their VR accounts.  If they did, they wouldn't make it so incredibly difficult to access the parent center and purchase approved content for sharing across child accounts.  I think they figure if they make it difficult enough, we'll just give up and remove the parental controls.  Here's what I need:  a clear, step by step article that walks me through how to purchase a game for a family account and share it on both of my kids accounts.  Don't direct me to the link that just talks about how wonderful the accounts for pre-teens and teens are.  If they don't work, then they're useless.