Quest 3 bundle Batman and horizon 3 month but I don’t see Batman

4 replies
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Like the title says I can’t even redeem Batman my dad bought me the game and there is NO parental link I tried to find the redeem in Batman and I don’t see it I have no redeem thing in my email cause he bought on Amazon and he don’t see it.

MetaStoreHelp

Community Manager

Hey there PizzaGuyVEVO, thanks for reaching out.

We completely understand that you're keen to get the Batman game. Let's see what we can do for you.

Would you mind getting your dad to contact our Customer Support team so that they can investigate this further? They can be contacted via our website.

Hopefully we'll see you in Gotham soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

P

PizzaGuyVEVOAuthor

New Participant

I am the father, speaking.

MetaStoreHelp

Community Manager

Thanks for getting back to us PizzaGuyVEVO.

We're keen to get this resolved for you as soon as possible. However, as we need to discuss account sensitive information, would you mind sending us a private message or contacting Customer Support?

To send a private message, please go to our page. Alternatively, you can click here.

Hope to hear from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

P

PizzaGuyVEVOAuthor

New Participant

I am using my sons acc meta on this website to reply to you guys and he is not a child

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