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Supadad5730
New Participant
August 27, 2025
Question

Redeem code

I didn’t receive the email with the redeem code for the free Batman game with my Meta 3. Any suggestions as it seems unlikely I can connect with a human.

    6 replies

    FierySalmon3299
    New Participant
    August 27, 2025

    Did you order it after April 30th, 2025? If you did, it only came with headsets bought before April 30th.

    Anonymous
    August 27, 2025

    Only for those outside of the US.

      FierySalmon3299
      New Participant
      August 27, 2025

      Ah ok

      d0gg
      d0gg
      Honored Contributor
      August 27, 2025

      You don't get a "redeem code". You get it while you are setting up your Quest. During the setup it offers it to you if you are eligible for it. It's at the step when you are setting up the store and payment method.

      Quest 3-[512GB] - v.78 (non-PTC) {PCVR} Predator Orion 5k (i7-14700F - Noctua NH-U12A Cooled)-64GB Crucial Pro 5600 (16GBx4) 8TB SSD (2x1TB Predator Helios PH18 SSD - 2TB WD Black SN770 SSD - 2x2TB Samsung 870 EVO SSD) Predator Nvidia RTX 4070 Ti Super - Win 11 Pro AXE5400 tp-link - Virtual Desktop
        Choleni
        Choleni
        Honored Contributor
        August 28, 2025

        Hi Supadad5730​ 🙂

        if d0gg​ way doesn't work for you - which might happen - try this:

        How to redeem an app, game or subscription promotion with the purchase of a new Meta Quest headset

        If this also doesn't work -  might happen too😅 - talk to support, they'll help you to get the game.

        Get support | Meta Store

         

        MetaStoreHelp
        MetaStoreHelp
        Community Manager
        August 28, 2025

        Hi there Supadad5730,

         

        We came across your post and would love to look into this with you, so to see if you are eligible for the Batman promotion please send us a private message.

         

         Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

         

        We look forward to hearing from you soon!

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