Skip to main content
LovelyOnYT
New Participant
August 22, 2025
Question

Refund

I’m not sure how many refunds you can have or if there is because I downloaded a Trombone game and haven’t played for even an hour and I just bought it, but can’t refund. I’ve refunded about 4-5 games this week so I’m not sure if there is a limit or it’s bugged? 

6 replies

Choleni
Choleni
Honored Contributor
August 22, 2025

Hi LovelyOnYT​ 🙂

Maybe it's a bug...

...... but most likely, refunding 4-5 games in a week - which is a lot, I think😉 - will trigger some kind of abuse filter and the automatic refund will be denied.

You should contact support. They may be able to help if the automatic refund isn't working.

Get support | Meta Store

LovelyOnYTAuthor
New Participant
August 22, 2025

How do I do that?

Choleni
Choleni
Honored Contributor
August 23, 2025

Is the link in my post not working for you?

Try this one, you can reach out to them via email, chat or whatsapp.

Get support | Meta Store

Terms & ConditionsAccessibility statement