Unable to buy anything

15 replies
324 views

Anytime I try to buy something, the same message always pops up,

Request Not Completed We noticed something unusual and, for your security, this request couldn't be completed.

Please try again later, or visit our Help Center.

This has been popping up for the past seven months and it’s starting to tick me off because I have missed out on many deals and such. Even when I prove that it’s me it still pops up with the same message. I don’t know what to do anymore so can someone please help me.

Choleni

Honored Contributor

Pepto.Bismol.32

Pepto.Bismol.32 wrote:
This has been popping up for the past seven months and it’s starting to tick me off because I have missed out on many deals and such

And in this seven months..... have you ever contacted support as it's advised in the message???

In case you haven't... reach out to support via email, chat or WhatsApp HERE

O

omid082424

Participant

I have contacted them many times.. the problem is not solved.

I even added Quest Cash balance via gift card from Amazon, but this ridiculous error still appears.

They themselves do not know what the problem is.

I have done everything you can think of, factory reset, changed internet, changed other browsers, even bought a VPN. It did not help.

Choleni

Honored Contributor

Yeah...... a lot of people have this issue....... sadly☹️ I'm aware of this.

Still..... for me is support the place to send people with these problems. It's on Metas end to resolve this.

Some people worked around by creating a second account and use it to gift games to their main account.

omid.082424 wrote:
I have done everything you can think of, factory reset, changed internet, changed other browsers, even bought a VPN. It did not help.

No, because it's related to your account and if so nothing of the things you did can help........ this is something I believe, not a fact though.