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Nov 10, 2026 4:36 PM UTC
Question

Locked out of Meta for Developers — “You cannot access this service”, no issues in Business Support Home

Hello,I am locked out of Meta for Developers. When I go to developers.facebook.com and click My Apps, I am redirected to developers.facebook.com/account_status/error/ with “You cannot access this service.” No numeric error code, only that message.Business Support Home shows “No account or asset issues” for the last 30 days and “No support cases.” Meta’s support assistant confirmed no active policy violations, community standards enforcements, or content restrictions on my personal profile (Antonio Magana) or my “SyncPartner Mexico” business portfolio. My ad account is restricted only for a missing payment method, which Meta confirmed typically wouldn’t block developer portal access.The disputes page at developers.facebook.com/account_status/disputes/ is inaccessible to me, so I cannot submit an appeal there. Business Support Home’s AI assistant said it escalated to the Developer Platform team, but direct human support is unavailable through that channel and no case number was given.Could a Community Manager please escalate this to the Developer Platform team to resync / restore my developer profile? I need to create an app called  for my business MDG Solutio to use the Instagram Messaging API and Content Publishing API for my own account only.Thank you.