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New Participant
October 7, 2026
Question

Quest 3 detected as USB 2.0 (High-Speed) since Windows 11 26H2, Link unusable

  • October 7, 2026
  • 1 reply
  • 42 views

Hi,

My Quest 3 used to work perfectly with Link over USB 3 (about 2.4 Gbps in the Link USB test). Since the Windows 11 26H2 update, the headset is always detected as USB 2.0 and I'm capped at about 340 Mbps.

Setup

  • CPU: Intel Core i9 14900K
  • GPU: NVIDIA RTX 4080 Super, with the driver version recommended on Meta's support site
  • Motherboard: Gigabyte Z790 AORUS Pro X WiFi 7
  • OS: Windows 11 26H2
  • Cable: third-party USB-A to USB-C cable (USB 3), which worked fine before the update, plugged into a USB 3 Type-A port on the motherboard

What I observed

  • USB Tree Viewer shows the Quest 3 as High-Speed (USB 2.0).
  • On the exact same port, a USB 3 flash drive is correctly shown as SuperSpeed, so the port and the controller work at USB 3.
  • Same result on a second PC, also on Windows 11 26H2.
  • Even at USB 2 speed, Link is unusable: black screen at launch, or heavy freezes (the image stays frozen when I turn my head), crashes, and around 15 FPS.

What I already tried

  • Flipping the USB-C connector on the headset side: no change.
  • Cleaning the headset USB-C port (some lint came out, the plug now clicks in firmly): no change.
  • Restarting the headset and the PC several times.
  • Disabling USB selective suspend and all USB power saving options in Windows.
  • Uninstalling the USB 3.2 eXtensible Host Controller driver and rebooting: it worked at USB 3 once, then went back to USB 2.
  • Installing the NVIDIA driver recommended by Meta: still freezing.
  • Testing with the original Quest charging cable (I know it is USB 2 only, so not conclusive).

    1 reply

    steve40
    Honored Contributor
    October 8, 2026

    You haven't tried different USB 3 cables, only the stock charging cable.