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July 14, 2025

Can't start a conversation? Please DM me!

  • July 14, 2025
  • 23 replies
  • 535 views

I've received a report from someone who have noted that the "Start a Conversation" button is not displaying in the forum index. Obviously if that is happening to you, then you wouldn't be able to start a thread about it to tell me, so if you're having an issue, please send me a direct message so I can figure out how widespread this issue is.

Thank you!

    This topic has been closed for replies.

    23 replies

    RiverExplorer
    Honored Contributor
    August 18, 2025

    I now can not reply or see private messages. The page is mostly BLANK.  This is what I see AFTER pressing the envelope icon near the upper right that says I have a message.

    All history is missing. And the new message does not show up. Tried on multiple browsers on Windows and linux. 

     

    RiverExplorer.US]@gmail.com https://RiverExplorer.games
    Inspiring
    August 21, 2025

    Did this get resolved?

    RiverExplorer
    Honored Contributor
    August 21, 2025

    No. I can send them. I can not read any from anyone.

     

    RiverExplorer.US]@gmail.com https://RiverExplorer.games
    VirtuallyARealDinosaur
    Community Manager
    August 21, 2025

    Hey RiverExplorer​ I just wanted to reply to you here to acknowledge I received your message and I am looking into this.

    RiverExplorer
    Honored Contributor
    August 21, 2025

     

    RiverExplorer.US]@gmail.com https://RiverExplorer.games
    RiverExplorer
    Honored Contributor
    August 21, 2025

    I did, 2nd picture?

     

     

    RiverExplorer.US]@gmail.com https://RiverExplorer.games
    RiverExplorer
    Honored Contributor
    August 21, 2025

    Additionally, as of today, this is what my notifications page looks like:

     https://communityforums.atmeta.com/notifications

     

    RiverExplorer.US]@gmail.com https://RiverExplorer.games
    RiverExplorer
    Honored Contributor
    August 21, 2025

    Sometimes when I post here, I get:

    Your post contains invalid HTML. Remove the following invalid tags before publishing: span (data-link-actor-id)

    RiverExplorer.US]@gmail.com https://RiverExplorer.games
    RiverExplorer
    Honored Contributor
    August 21, 2025

    For some reason, when I try to include the javascript errors, your page here gives me the above message. 

    So here is a screen shot:

     

    RiverExplorer.US]@gmail.com https://RiverExplorer.games
    MetaStoreHelp
    Community Manager
    August 22, 2025

    Hello there RiverExplorer, we understand that you are having an issue with sending a private message. For us to understand more specifically issue that you are having, please could you give it a try to send us a private message by selecting our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

     

    If you still cannot send us a private message, please let us know, and we will look for different solutions to your issue. 

     

    Thank you for your understanding! 

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    RiverExplorer
    Honored Contributor
    August 22, 2025

    Had you actually read these messages, you would know that I said I can send them, but not receive them. So exactly what good would be sending you a message when I can't read the reply?

    RiverExplorer.US]@gmail.com https://RiverExplorer.games
    RiverExplorer
    Honored Contributor
    August 21, 2025

    And here is an example of what I get when I try to post here sometimes:

     

    RiverExplorer.US]@gmail.com https://RiverExplorer.games
    MetaStoreHelp
    Community Manager
    August 22, 2025

    Hello there RiverExplorer, thank you for your reply and clarification. We then suggest that you reach out to our Meta Support team through email on this link here. 

     

    We look forward to your reply and thank you so much for your patience! 

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    RiverExplorer
    Honored Contributor
    August 23, 2025

    Did you not notice I was in the middle of getting help here? From Meta.

    RiverExplorer.US]@gmail.com https://RiverExplorer.games