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TypicalZedF
TypicalZedF
Participant
October 10, 2024

[BUG] Inside-Out Body Tracking Gets Stuck in the Floor After Taking Headset Off

  • October 10, 2024
  • 4 replies
  • 2174 views

I've been experiencing a bug with the Quest 3’s inside-out upper body tracking. The issue happens when you take the headset off and put it back on—the Inside-Out Body Tracking goes haywire. The only fix I've found is restarting the app that utilizes the feature. Pressing the Meta button also doesn't trigger a recalibration. I spoke to a Virtual Desktop developer as Virtual Desktop is a good application that utilizes the feature, and they confirmed it's not on their end; Virtual Desktop just forwards tracking data. This seems to be a problem with the headset or its software. I created this form to see if anyone else is running into the same problem.

Here is a video showing the issue:
https://www.youtube.com/watch?v=nyaQkGfzc-8

    4 replies

    TypicalZedF
    TypicalZedFAuthor
    Participant
    October 10, 2024

    As of current, I'm using V69, The OS Version is SQ3A.220605.009.A1. My current troubleshooting steps have been rebooting the headset, and factory resetting the device.

    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    October 14, 2024

    Hey there TypicalZedF,

     

    Sounds like you're having an issue with your tracking. It would be helpful to know if this issue happens elsewhere or just within virtual desktop?

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    TheFlyingDude
    New Participant
    November 3, 2024

    Same here, happens infrequently in our custom built unity app too. Sometimes only rebooting the quest 3 helps.

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