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ArkhamBackup
New Participant
October 23, 2024

Login Issues

  • October 23, 2024
  • 1 reply
  • 441 views

My email and two-factor codes (both from SMS and authentication app) are not working when I try to login to my admin account. I tried creating a new password but it also won't let me login. Would appreciate any help.

1 reply

MetaStoreHelp
MetaStoreHelp
Community Manager
October 23, 2024

Hi ArkhamBackup,

We understand you're having trouble with the two-factor authentication. We know how frustrating it can be when you can't log into your own account. Don't worry, we're here to help.

Could you please reach out to us through a private message? This will allow us to examine the issue in greater detail and provide a solution.

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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