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RiverExplorer
RiverExplorer
Honored Contributor
April 30, 2025

Meta changed my App ID and password while I was still building.

  • April 30, 2025
  • 3 replies
  • 416 views

For both the Oculus App store and Rift APP-ID and Password where changed.

I was testing, then all of a sudden it kept failing the entitlement checks.

Then I noticed the APP-ID and PASSWORD on the developer dash where MUCH BIGGER numbers than they had been before. So I updated my app.

It now fails entitlement with the old or new numbers. I am stopped cold in my development.

Also filing a bug. I wanted others to see this, in case they get this problem.

 

    3 replies

    RiverExplorer
    RiverExplorerAuthor
    Honored Contributor
    April 30, 2025

    .. And it DELETED ALL of my users and testers.

     

    RiverExplorer.US]@gmail.com https://RiverExplorer.games
    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    April 30, 2025

    Hi there, 

     

    Thanks for sharing your issue!

     

    We understand that your personal details have been changed, which we realize is extremely frustrating. We take the privacy and the security of our customers data very seriously therefore, we would like to look into this immediately for you. 

     

    Please send us a DM, so that we can get ball rolling on fixing your issue. To do this, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

     

    We look forward to hearing from you!

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    RiverExplorer
    RiverExplorerAuthor
    Honored Contributor
    April 30, 2025

    It is working again. The data showed up about 10 minutes ago. Thanks to whoever fixed it. The app runs again and all of the data is showing up again.

     

    RiverExplorer.US]@gmail.com https://RiverExplorer.games
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