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Lucashijman6
Inspiring
August 27, 2022
Solved

Upload failed - Build upload error

  • August 27, 2022
  • 12 replies
  • 13890 views

I'm unable to upload the first release build of my game in Oculus Developer Hub. There's a generic error with no further user feedback on why and what I can do about it.

 

These are the steps I followed:

1. Download most recent version of ODH (2.7.0)
2. Correctly set up the manifest (as explained on https://developer.oculus.com/resources/publish-mobile-manifest/)
3. Create build of my game in the game engine I use (Godot).
4. Upload build in ODH (or via the OVR platform utility, see my reply on TonyVT).

    Best answer by Lucashijman6

    I solved it. Shoutouts to Dan from Oculus Support for helping me out. You need to have this folder in your project with the Oculus OpenXR mobile SDK in it. In there you put the manifest that you get by following this guide: https://developer.oculus.com/resources/publish-mobile-manifest/. You leave the default AndroidManifest.xml file from the Android build template intact except the package name and version code and number (you need to increase the version code and number with every build you upload, but assuming the upload didn't work before this is your first version).

    12 replies

    Lucashijman6Author
    Inspiring
    September 7, 2022

    Upon first trying in v2.7.1 the error changed. It's still not very helpful.

    The log file it refers to is too big to show. I think this is the most relevant part:

    2022-09-07T14:23:34.077Z [DEBUG] Run args: {"appId":6082539628428979,"apkPath":"C:\\Users\\Lucas Hijman\\Documents\\Afstuderen\\Publicatie\\Oculus App Lab\\2.1.1.apk","channel":"store","draft":false,"excludeAddons":false,"inheritAssetFiles":false,"isODH":true,"notes":"First public iteration of InaniBrutus for VR.","token":"(removed)","uploadConcurrency":null,"platform":"ANDROID_6DOF"}
    2022-09-07T14:23:34.327Z [DEBUG] Server log: {"app_id":6082539628428979,"log_level":"DEBUG","event_name":"COMMAND_PARAMS","stack_trace":"at Object._log (C:\\snapshot\\D_Zfull-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js)\nat Object.debug (C:\\snapshot\\D_Zfull-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js)\nat C:\\snapshot\\D_Zfull-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js\nat processTicksAndRejections (node:internal/process/task_queues:96:5)\nat async C:\\snapshot\\D_Zfull-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js","extra":"{\"appId\":[MY_APP_ID],\"apkPath\":\"C:\\\\Users\\\\Lucas Hijman\\\\Documents\\\\Afstuderen\\\\Publicatie\\\\Oculus App Lab\\\\2.1.1.apk\",\"channel\":\"store\",\"draft\":false,\"excludeAddons\":false,\"inheritAssetFiles\":false,\"isODH\":true,\"notes\":\"First public iteration of InaniBrutus for VR.\",\"token\":\"(removed)\",\"uploadConcurrency\":null,\"platform\":\"ANDROID_6DOF\",\"os\":\"{\\\"platform\\\":\\\"win32\\\",\\\"arch\\\":\\\"x64\\\",\\\"type\\\":\\\"Windows_NT\\\"}\",\"cli_version\":\"1.76.0.000001\",\"compatibility_version\":2,\"app_id\":6082539628428979,\"session_id\":\"6082539628428979_2022-09-07T14:23:34.327Z\"}"}
    2022-09-07T14:23:34.455Z [DEBUG]
    Validating build...
    2022-09-07T14:23:35.373Z [DEBUG] A server error occurred. The request will be retried.
    2022-09-07T14:23:35.374Z [ERROR] Server log: {"app_id":6082539628428979,"log_level":"ERROR","event_name":"API_ERROR","stack_trace":"at Object._log

    zelofi
    New Participant
    September 9, 2022

    same here, i don't know if this is some sort of issue on meta's end, but oh my god is it annoying.

      Lucashijman6Author
      Inspiring
      September 17, 2022

      Thanks for the reply. The event name API_ERROR in the log makes me indeed think it's on Meta's end.

      issimissimo
      New Participant
      September 22, 2022

      Same here

        TonyVT
        Inspiring
        September 24, 2022

        Same here.I wonder what's happening

          TonyVT
          Inspiring
          September 24, 2022

          Actually I've done the upload with the command line utility and it worked! So I suggest you do the same:

           

          Oculus Platform Utility Reference | Oculus Developers

          Lucashijman6Author
          Inspiring
          September 24, 2022

          I also attempted that, but to no avail. Same error.

          bpears
          New Participant
          September 24, 2022

          I have the exact same issue even after trying 2.7.2

            Lucashijman6Author
            Inspiring
            November 7, 2022

            Status update: the problem still occurs as of ODH version 3.0.1. A recent discovery makes me think it's on Godot's end (forget what I said earlier about the API). A Unity build in the same circumstances uploads perfectly fine.

            Lucashijman6AuthorAnswer
            Inspiring
            November 23, 2022

            I solved it. Shoutouts to Dan from Oculus Support for helping me out. You need to have this folder in your project with the Oculus OpenXR mobile SDK in it. In there you put the manifest that you get by following this guide: https://developer.oculus.com/resources/publish-mobile-manifest/. You leave the default AndroidManifest.xml file from the Android build template intact except the package name and version code and number (you need to increase the version code and number with every build you upload, but assuming the upload didn't work before this is your first version).

            rachelgomez2022
            Inspiring
            March 20, 2023

            Steps to fix-

            Step 1 Find Out If the HTTP Error is Temporary
            Step 2 Rename Your Files
            Step 3 Add Code to Modify WordPress Image Editors
            Step 4 Deactivate Your Website Plugins
            Step 5 Increase Your Server Memory

             

            Regards,

            Rachel Gomez

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