Anyone else with a new Oculus Quest headset stuck at version 213561.4150.0 and unable to update?

Forum|Forum|7 years ago
September 24, 2019
15 replies
6949 views

Hi, we're developing a few apps for the Oculus Quest, sideloading and running development builds used to work fine until this morning when we set up 2 new Oculus Quest headsets. Now when I try to run a sideloaded app, it tells me "Update in Progress Please Leave your device on, connected to Wi-Fi and plugged into a power source until the update is finished." Running store apps seem to work fine.

Did anyone else encounter this issue?

Best answer by monkeylashes

Guys I fixed it!

Ok here are the steps:

1. Plug your quest to power.
2. Turn it off completely
3. Hold down the power button along with the volume up (+) button. It should boot you into a menu with a list of options.
4. Select Factory Reset from this menu using the volume buttons
5. Keep it plugged into power the whole time while it does its thing. Wait 5mins
6. On your phone on the Oculus app, select your quest and choose "Finish Setup"
7. Go through the setup process. Leave it alone on the screen where you watch the video tutorial on your phone for like 10 mins. (I was on the phone so I waited about that long, not sure if this helped)
8. Put on the quest, you should have the new firmware now

Show previous replies

M

monkeylashesAnswer

Participant

Guys I fixed it!

Ok here are the steps:

1. Plug your quest to power.
2. Turn it off completely
3. Hold down the power button along with the volume up (+) button. It should boot you into a menu with a list of options.
4. Select Factory Reset from this menu using the volume buttons
5. Keep it plugged into power the whole time while it does its thing. Wait 5mins
6. On your phone on the Oculus app, select your quest and choose "Finish Setup"
7. Go through the setup process. Leave it alone on the screen where you watch the video tutorial on your phone for like 10 mins. (I was on the phone so I waited about that long, not sure if this helped)
8. Put on the quest, you should have the new firmware now

S

sanzarudkarp

Participant

I tried those exact steps with no luck

M

monkeylashes

Participant

Just got confirmation from others on this thread that it worked.
https://forums.oculusvr.com/community/discussion/80774/oculus-quest-update-in-progress-loop/p1

Follow them exactly, including the waiting on setup screen.

S

sanzarudkarp

Participant

Ok. I'll give it a shot. I didn't try the waiting part actually