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ferime
New Participant
April 19, 2022

App in development does not launch after Quest 2 Update

I have been developing a Quest 2 app on unreal engine 4.25, and the app was working fine until my device got an update. Now it does not launch at all. Even older versions of it do not run anymore. The only version I could get running was a version from a year ago which is 1.5gb and the current build is 3.7gb. 
The app still runs in another Quest 2 which has not been updated yet.

Was there a limitation to app size on the latest Quest update or is my app not working for some other reason?

Thanks!

    11 replies

    Discalculate
    Participant
    April 19, 2022

    Exact same problem, I'm using UE 4.25 and update 0.39 has broken the game. It doesn't launch and then the home menu disappears for a few seconds.

     

    Have had multiple reports from users with this issue also. What's interesting is it'll run normally if launched via the developer hub or Sidequest.

     

    What engine version is your older build using? Is it also 4.25?

    ferimeAuthor
    New Participant
    April 20, 2022

    Yes mine is also 4.25, I have not tried launching from developer hub or sidequest, ill try it now thanks!
    Could you tell me the size of your APK, because im suspecting the issue might be with APKs larger than 2gbs.

     

    Discalculate
    Participant
    April 20, 2022

    Mine is 2.8gb but I'm not sure why that would make a difference?

     

    I'll try updating to 4.27 today, maybe that'll help.

    ferimeAuthor
    New Participant
    April 20, 2022

    I'm saying this because I have the 1.6gb APK of the same project and that works fine. I do not know why that would be though, I'm testing that hypothesis now.

    Discalculate
    Participant
    April 20, 2022

    Is the 1.6gb APK also with UE4.25 or a different engine version?

    ferimeAuthor
    New Participant
    April 20, 2022

    It is also 4.25

    Discalculate
    Participant
    April 20, 2022

    Ok that's interesting I'll test 4.27 and let you know if it works

      Discalculate
      Participant
      April 24, 2022

      I fixed it by setting minimum and target SDK to 25

       

      Discalculate
      Participant
      April 24, 2022

      Well it worked for a while, now it's broken again. ☹️

      Argan93
      Participant
      May 10, 2022

      same problem but built with unity, I also noticed that by reducing the weight of an app it seems that sometimes it goes, from 3.6 to 2 gb. but not in all devices!

       

      JDakotaPowell
      Participant
      June 7, 2022

      Experiencing the same issue with unity and Quest2 update - getting sound, no graphics no launch. Did you ever find a fix for this? 

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