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New Participant
March 4, 2021
Solved

Apps not showing up in Test User accounts?

  • March 4, 2021
  • 1 reply
  • 5658 views

Is anyone noticing that your app is not showing up in new Test User accounts?  The apps DO show up in the Test User accounts if you make the Test User a developer in the organization, but NOT if you invite the Test User by email.  This is true including for apps that have definitely worked for Test Users before.

 

Oculus, are you aware of this as an issue?

Best answer by dlighthaus

I seem to have figured this out:  When you add a test user, the app does not automatically appear in the user's library, either on the headset or in the mobile app.  To actually get the app in the library, you need to log in to the mobile app as the user, go to the Store tab, scroll all the way down to the bottom, find My Preview Apps, select the app and add it to your library.  Then it'll be in the library.  Unless I'm doing it wrong, it wasn't obvious that you would find the app in the store (after scrolling to the bottom), rather than the library.

 

1 reply

dlighthausAuthorAnswer
New Participant
March 7, 2021

I seem to have figured this out:  When you add a test user, the app does not automatically appear in the user's library, either on the headset or in the mobile app.  To actually get the app in the library, you need to log in to the mobile app as the user, go to the Store tab, scroll all the way down to the bottom, find My Preview Apps, select the app and add it to your library.  Then it'll be in the library.  Unless I'm doing it wrong, it wasn't obvious that you would find the app in the store (after scrolling to the bottom), rather than the library.