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New Participant
April 27, 2024
Solved

Can't turn on debug mode

I made added my organization and verified my account but im still unable to turn on debug mode. I've also tried connecting to the developer hub wired and wireless, I am unable to connect through it. The phone app connects fine to the headset and everything works except for the debug option - where it throws an error "We're having problem loading this. Please try again."

 

swang81Answer
Inspiring
April 29, 2024

1. Have you verified your meta quest deveploper account ?

https://developer.oculus.com/manage/verify/  

2. If it doesn't work, you can factory reset your headset.

https://www.meta.com/help/quest/articles/fix-a-problem/troubleshoot-headsets-and-accessories/troubleshooting-factory-reset-quest/ 

 

 

2 replies

swang81Answer
Inspiring
April 29, 2024

1. Have you verified your meta quest deveploper account ?

https://developer.oculus.com/manage/verify/  

2. If it doesn't work, you can factory reset your headset.

https://www.meta.com/help/quest/articles/fix-a-problem/troubleshoot-headsets-and-accessories/troubleshooting-factory-reset-quest/ 

 

 

New Participant
May 9, 2024

Any luck? I'm having the same issue and can't seem to find a solution.