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ccolevr
New Participant
November 10, 2023
Solved

cant submit app because assets metadata dont save

Whenever I try to add assets, for example, the logo or the cover art, it all uploads fine and I see it uploaded, but then when I click "save changes" it just doesn't save them and instead deletes them, when I try again, it does the same thing. I can't upload my app to applab because of this reason, because it says "Please complete all metadata sections before submitting" Does anyone else have a similar problem? 

    ccolevrAnswer
    New Participant
    November 11, 2023

    hey there, i tried it now and apparently it is now working, go ahead and try it! may have been a bug with meta themselves, with saving images, but it works now so yippe!

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    3 replies

    theodorereiker
    New Participant
    November 10, 2023

    We do. We already had all the assets uploaded, then made some changes to the app's text description today, which first gave SQL errors, then eventually was saved – but all our assets (logo, icon, covers) except for the screenshots disappeared and now we are not able to re-upload them.

      InfinitaInc
      New Participant
      November 10, 2023

      Yes, we have the same problem. Tried both Chrome and Edge.

      The "Screenshots" section saves ok, but "Cover Art" and "Hero Cover" don't save the uploaded changes.

        ccolevrAuthorAnswer
        New Participant
        November 11, 2023

        hey there, i tried it now and apparently it is now working, go ahead and try it! may have been a bug with meta themselves, with saving images, but it works now so yippe!

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