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stevenlinton
stevenlinton
Up and Coming
August 30, 2024

Critical Error: Your Quest 3's battery is low.

  • August 30, 2024
  • 3 replies
  • 2057 views

I've been getting this error when starting Meta Quest Link since v69 OS update. It's happening from multiple computers with multiple headsets. The battery is full. Connecting via USB3 link cable.

Restarting the headset/computer can help for a while, but it does come back. 

    3 replies

    VrDevMV
    VrDevMV
    Up and Coming
    October 11, 2024

    Hi, I've got quite the same issue : Quest Pro on PCVR says "battery is low" but battery is > 90% charged

    On my brand new Quest Pro (received it one week ago), running on v69, when I start the Meta Quest PC Link, it welcomes me with a non-skippable dialog box that says the battery is low.
    Restarting Meta Quest Link doesn't fix the issue ...



    I have to say that I'm really concerned about the really low level of QA of Meta VR products right now, I'm really wondering why such issues can happen.

    Is there any hope that this can be fixed ? I have to update my client's Quest Pro and I'd rather avoid them having this repeated problem...

      SteveAkimbo
      New Participant
      January 14, 2025

      Ditto. Quest team, this is more than just a little annoying for me, because I'm a developer so the headset goes on/off/on/off my head. If it sits for a few minutes while I'm coding then I start the game again then put on the headset - I have the error and I can't just click it and continue. Quest Link has to be ON and RUNNING when the game starts, or the game fails. So I have to click to pass the d*mn error, take off headset, stop/restart the frozen game and put it on again, adding time I don't have throughout the day.

      VrDevMV
      VrDevMV
      Up and Coming
      January 28, 2025

      There is no such thing as "Quest team", not anymore.
      Maybe shall we try to put some more "masculinity" in our process ? ... this could fix the completely broken Meta PC Link software stack, who knows...

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