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andhikadimas
Participant
September 6, 2022

Failed Entitlement check 7 - user doesn't have app in library

Other oculus users cannot load their avatar in my apps. they already have a developer account and joined as admin in the app dashboard. There is an error something like this 'entitlement check failed. user doesn't have the app in the library, they are installing the app from ODH. Does anyone know what happens to this issue?

    3 replies

    prozac
    prozac
    Meta Employee
    September 6, 2022

    They need to visit the app page (https://www.oculus.com/experiences/quest/<AppId>) and click "Get" to add it to their library. Then it should show up in their apps on device and they can install directly without sideloading from ODH. 

    Oloap92
    Inspiring
    February 20, 2023

    Hi, did you solve it?

    prozac
    prozac
    Meta Employee
    February 20, 2023

    Another thing to try if you have entitlement issues is make sure to upload at least one build. It can be in the alpha channel. Once there you should be able to sideload builds through MQDH. 

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